Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 6.6.0 - 03/13/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Compliance, Product | Form | GW-2579 | PA Maverick Revision - Tort Selection Form rates need updating | PA Maverick Revision | Rates represented on Tort Selection Form were updated to incorporate base rate revision effective 03/25/2025 new business and 04/14/2025 renewal business. |
| Policyholders, Product | Form | GW-2319 | PA Maverick - Surcharge Disclosure Form | None | Revising form to include details for the Kia/Hyundai Surcharge added to the product. |
| Compliance, Policyholders | Form | GW-2257 | OK Road Warrior Form Revision - Auto Policy | None | Revision to the OK Road Warrior Auto Policy effective 03/18/2025 new business and 04/07/2025 renewal business. |
| Accounting | Story | GW-1664 | Manual Interventions associate to NSFs. Tasks don't get closed automatically & needs user to close manually | Guidewire Billing Evaluation | Made a change to automatically close the accounting NSF task when a payment 85% or above is made |
Metrics:
Meteia
| Version: WEB CA QRB 1.7.0 - 03/17/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Bug | WEB-1472 | CA-TX Payment Plan 12 Months Premium Showing As $0 | None | None |
| Producers | Story | WEB-1439 | TX CA Payplans- Default Initial Payplan to 5 instead of 4 | FCIC Texas Commercial Auto Pay Plan Revision (19720) | Set default payment to 5 Pay instead of 4 Pay for CA TX |
| Producers | Story | WEB-1438 | Website Document changes - QRB | FCIC Texas Commercial Auto Pay Plan Revision (19720) | Update TX Commercial Desktop Guide, Reference Guide, and Underwriting Guide |
| Version: WEB FCIC 1.17.0 - 03/13/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Bug | WEB-1495 | FCIC Displays Incorrect HTML Title For Public Transportation Quote Webpage | None | Bug fix for tab title on Public Transportation QRB |
| Marketing | Production Support | WEB-1477 | 20517 - FCIC Website - Ohio Maverick | None | Updating Ohio Maverick Underwriting Guidelines for FCIC |
| Producers | Story | WEB-1437 | Website Document changes- FCIC | FCIC Texas Commercial Auto Pay Plan Revision (19720) | Update TX Commercial Desktop Guide, Reference Guide, and Underwriting Guide |
| Version: WEB LS 1.10.0 - 03/13/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-1491 | 20657 - Lonestar MGA Website Update | None | Update Lonestar Point Rider Underwriting Guidelines on Lonestar MGA |
| Producers | Story | WEB-1440 | Website Document changes - LS | FCIC Texas Commercial Auto Pay Plan Revision (19720) | Update TX Commercial Desktop Guide, Reference Guide, and Underwriting Guide |
| Version: WEB IOL 2.3.0 - 03/13/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| InsureOnline | Story | WEB-1485 | Change See Your Rate Button to “Get In Touch” | InsureOnline.com Redesign | Change See Your Rate Button to “Get In Touch” |
| InsureOnline | Story | WEB-1483 | InsureOnline FAQ - PO Feedback | InsureOnline.com Redesign | None |
| Version: WEB TXR 1.9.0 - 03/13/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-1487 | 20581 - Texas Ranger Web change | None | Adding Policy Number field to Contact Us form on TXR |
| Version: WEB USIC 1.13.0 - 03/07/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-1490 | USIC - OK Road Warrior | None | Update OK Road Warrior doc |
| March Mid-Month Status | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers, Underwriting | Bug | PCORPCCP-3547 | FIRST Preferred Rating Issue | None | None |
| Policyholders | Story | PCORPCCP-4058 | Electronic Delivery: Email to Insured | None | The changes to the Electronic Delivery for both 4.0 and 3.5 have been tested, Approved and posted to Live production. |
| Underwriting | Production Support | PCORPCCP-4064 | Policy Bound but No Policy Number Assigned | None | Here you go: TXM350830-00 |
| Policyholders | Production Support | PCORPCCP-4001 | 11813 - Unable to change pay plan from Paid In Full to 5 pay on Policy ULV 950552-02 | None | Policy changed to 5 pay plan |
| Policyholders | Production Support | PCORPCCP-4038 | Unable to Make Credit Card Payments (ZD# 11378) | None | Please confirm if the modal loads now, Thanks |
| Producers | Production Support | PCORPCCP-4040 | KSB1039449-00 - Reinstated in Error (ZD#20239) | None | Policy was able to be flat cancelled as needed. |
| Producers | Bug | PCORPCCP-4041 | Agents are not able to Charge Agency Fees on New Business | None | None |
| Underwriting | Production Support | PCORPCCP-4042 | FCIC Query Batch Error | None | None |
| Underwriting | Production Support | PCORPCCP-4051 | Lonestar Policy TPR111076-02 - Please Correct VHS (ZD#20321) | None | Manually reset VHS Score, may need to perform a non-premium endorsement for any changes to take effect. |
| Underwriting | Bug | PCORPCCP-4054 | CFE Received when Adding a Lienholder (ZD# 20422) | None | Yes, the prior task 3961/8607 would have set the score to a 1, but that is based on it completing the NCF ordering, since it was erroring midway and never finishing the process, the score didn't get set until recently after the Hotfix was promoted to Live. |
| Policyholders | Story | PCORPCCP-4055 | Electronic Delivery: Opt Out Function | None | The changes to the Electronic Delivery for both 4.0 and 3.5 have been tested, Approved and posted to Live production. |
| Policyholders, Claims | Production Support | PCORPCCP-4057 | User is Unable to Modify a Claim | None | None |
| Policyholders | Production Support | PCORPCCP-4063 | Policy Flat Cancelled - Need Reinstatement | None | None |
| Policyholders | Production Support | PCORPCCP-4077 | Policy Flat Cancelled - Need Reinstatement (ZD# 20902) | None | SV updated the cancellation date, should be able to reinstate now. |
| Policyholders | Production Support | PCORPCCP-4072 | Policy Flat Cancelled - Need Reinstatement (ZD# 20825) | None | SV applied an update to the cancellation date to allow for reinstatement. |
| Producers | Production Support | PCORPCCP-4080 | Unable to Flat Cancel a Policy (ZD$+# 21032) | None | Policy has been updated to allow it to be flat cancelled. |
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 1.13.0 - 03/19/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Production Support | IS-1274 | 21005 - as400 excel format reports | None | User had process locked on another session so when it tried to run under different session, file was in use. I was able to run it after I ended user session that had it locked. |
| Claims | Production Support | IS-1263 | 20920 - AS400 New Hire (LIT) - Lee Holycross (Full-Time) - Start date 3/17/25 | None | User was successfully created and notified |
| Underwriting | Production Support | IS-1267 | 20966 - AS400 password | None | Password has been reset and user notified |
| Claims | Production Support | IS-1260 | 20896 - AS400 New Hire (LIT/Casualty) - Erica Ramos (Part-Time) - Start date 3/17/25 | None | User has been added to the AS400 System |
| IT | Story | IS-1237 | Enable profile when resetting password | None | User profile is enabled now upon reset. |
| Underwriting | Production Support | IS-1262 | 20908 - missing payment | None | Investigated and no payment was made on 2/28/25. EFT was added to the policy on this day. |
| Product | Story | IS-1217 | Import Rate Tables for Product | 2692 - New Jersey Public Transportation Specification Package - Rate Revision - Effective Dates TBD | Tables have been imported |
| Underwriting | Production Support | IS-1255 | 20888 - CAL81156 | None | An invoice was created on 3/10/25 in the amount of $280.75, due 3/25/2 |
| CashMgmt | Production Support | IS-1251 | 20845 - REMOVE EFT LVA 130648 | None | Informed user that the policy is lapsed and therefore not able to remove EFT until the policy reinstates. |
| Underwriting | Production Support | IS-1240 | 20706 - lva130008 | None | I adjusted current due and ran policy thru rebuild of future installments. |
| Underwriting | Production Support | IS-941 | LVA126281-PLEASE LOOK INTO CANCELLATION LETTER FROM PENNDOT (92781) | None | Investigating work and meetings with PENNDOT have been completed. A decision has been made to restructure the way that Cancellations will be sent to Pennsylvania. This ticket will be closed and a new one opened to address the programs changes and testing which will be needed. |
| Product | Story | IS-1216 | Extract Rates Tables for Product | 2692 - New Jersey Public Transportation Specification Package - Rate Revision - Effective Dates TBD | Rates tables were extracted and provided to the product team |
| IT | Task | IS-1241 | Planet Press Overvierw with Michael Toth and Won | AS400/Planet Press Print Management | A meeting was held with Won and Michael Toth to review Planet Press. |
| Underwriting | Production Support | IS-1245 | FCIC LexisNexis_PTS_First_Carrier did not complete successfully | None | Both the PTS ELIOS and First Carrier transmissions were rerun and successful. They previously cancelled due to the files missing in the folder. Appears there are changes that PTS needs to make, due to the time difference over the weekend, to place the files in the folders earlier. |
| Accounting, IT | Task | IS-1205 | 20439 - SSL Certificate for Fifth Third Bank – Expires on 3/16/25 | None | The new SSL Certificate was moved into production on 3/10/25 |
| Underwriting | Production Support | IS-1239 | 20702 - System is not allowing me to add eft to policy urgent | None | I changed last endorsed date to 03/06/25. |
| Claims | Production Support | IS-1242 | 20717 - 148192 claim issues | None | I deleted claim #148192. |
| Claims | Production Support | IS-1243 | 20721 - AS400 LOGIN ERROR | None | System reflected wrong start date of 03/10/25 so user didn't have authority to system until that date. I changed eff date to 03/07/25 and this resolved issue with access. |
| Underwriting | Story | IS-1099 | 19720 - FCIC Texas Commercial Auto Pay Plan Revision – AS400 Changes | FCIC Texas Commercial Auto Pay Plan Revision (19720) | Created DB37 payment plan for 6 month term and DB38 payment plan for 12 month term. Configured these two new plans for 62/TX. |
| Underwriting | Production Support | IS-1235 | 20626 - LVA129161 | None | Corrections have been made. |
| Underwriting | Production Support | IS-1234 | 20617 - LVA 128962 | None | Current Amt due has been updated per request. |
| Underwriting | Production Support | IS-1236 | 20650 - SR22 Wisconsin - Cancellation of APA0091R which processes SR22 Wisconsin data into readable format | None | Corrections were made to delete the bad records and process was rerun without any issues. |
| Underwriting | Production Support | IS-1208 | 20466 - LVA 127076 Dilnoza | None | Made change to last endorsement date so that EFT can be added with the current date. Verified that master records were all set to EFT correctly. |
| Marketing | Production Support | IS-1233 | 20590 - ADD NEW PRODUCER TO DAILY ACTIVITY | None | Producer has been configured for Daily Activity report. |
| Marketing | Production Support | IS-1232 | 20589 - Add Banking to FIESTA LOCATION | None | ACH account has been set up for 001-TXLS01-FIESTA070 |
| Underwriting | Production Support | IS-1231 | 20585 - eft 3/9/25 | None | Records have been changed so it goes out as EFT. |
| Version: iSeries FCIC 1.12.0 - 03/05/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Claims | Production Support | IS-1230 | 20575 - AS400 PASSWORD RESET | None | Password has been reset |
| Underwriting | Production Support | IS-1228 | 20571 - LV85739 | None | It's been moved to quote side. |
| Marketing | Production Support | IS-1212 | 20488 - Need Sweep Acct added to all TX CA Pronto Codes in AS400 | None | The following producers were the only ones that needed to be added RADMIN01, PRADMIN02, PRADMIN03. All others were already configured. |
| Accounting, Underwriting | Story | IS-173 | Change Batch Cancel process to start sending Cancellation notices on EFT policies if it's pass bill due date and it hasn't been paid. (85815) | Change Batch Cancel process to start sending Cancellation notices on EFT policies if it's pass bill due date and it hasn't been paid. (85815) | This project has been moved to production and we will do some post implementation monitoring for a few days to make sure everything is working. |
| Underwriting, Product | Story | IS-1192 | Configure Rideshare territories for Area of Operations. | Ride share and school transportation on the web rater | I finished configuring table entries for Area of Operations. |
| Marketing | Production Support | IS-1226 | 20548 - Daily Report Set Up - Conan Insurance (TX) | None | Agent has been configured for Daily Activity report. |
| IT, Underwriting | Story | IS-1017 | Produce Screen shots of how MVR data is displayed on our application for Lexis-Nexis | None | Screen shots provided to Lexis-Nexis so we can get approval from them to go live. We did get approval. We just need CA-UW Approval now to go live. |
| Product | Production Support | IS-1160 | 20072 - Access to AS400 Daily Report Quote email | None | Hi, both Jack B and Mona M have been added to Daily_Report_Quotes@warriorinvictus.com. |
| IT | Story | IS-1104 | Test Plan and Documentation for NJ Rate Revision | 2692 - New Jersey Public Transportation Specification Package - Rate Revision - Effective Dates TBD | Test Plan created |
| Accounting | Production Support | IS-1209 | 20475 - Unable to login to AS400 Commerical | None | Password was reset and credentials were emailed. |
| Underwriting | Production Support | IS-1218 | 20512 - lva129952 | None | Request completed. Corrected current due and rebuilt future installments. |
| IT | Task | IS-1195 | Lexis Nexis PGP Encryption Key - Expires on 3/31/25 | None | The PGP Encryption key was received from Lexis Nexis. It was installed into GoAnyWhere and all GoAnyWhere projects that use it have been changed to use the new key. |
| Underwriting | Story | IS-348 | UW NEEDS EFT EXTRACT REPORT TO INCLUDE COLUMN FOR REINSURANCE POLICIES (45911) | UW NEEDS EFT EXTRACT REPORT TO INCLUDE COLUMN FOR REINSURANCE POLICIES (45911) | Column added to report. |
| Marketing | Production Support | IS-1214 | 20495 - Daily Reports Set Up | None | Producer added to daily reports. |
| Marketing | Production Support | IS-1215 | 20503 - COMMERCIAL INS CONNECTIONS LLC - PRINT - NO PRINT | None | Request completed in production. |
| Underwriting | Production Support | IS-1213 | 20493 - LVA130765-CORRECT COVERAGES | None | Correction was made |
| Accounting | Production Support | IS-1204 | 20438 - MONTHLY STATEMENTS FOR AGENCY BILL NOT BEING SENT TO EMAIL | None | It must have been an issue related to all reprint of output we had to do yesterday. They have been generated now. |
| Underwriting | Production Support | IS-1169 | 20145 - LVA128543 | None | Changes were made per users request. |
| Accounting, Underwriting | Story | IS-680 | Add additional Transaction Codes | Change Batch Cancel process to start sending Cancellation notices on EFT policies if it's pass bill due date and it hasn't been paid. (85815) | Transaction codes added. |
| Print Shop | Production Support | IS-1193 | 20398 - planet press - Konica was coded this morning. | None | All output was regenerated from both Friday's and Sunday's cycle |
| IT | Production Support | IS-1203 | Cleanup on Policy ‘LVA 127443’ for the MonthEnd process | None | SRRPTS records have been updated for the offending transactions |
| Accounting | Production Support | IS-1196 | 20419 - AS400 Setup NEW EMPLOYEE | None | User has been successfully added to AS400 |
| Marketing | Production Support | IS-1200 | 20430 - ADD NEW PRODUCER TO DAILY ACTIVITY | None | Producer has been added |
| Underwriting | Production Support | IS-1191 | 20311 - LVA 130542 | None | Records have been changed so it goes out as EFT. |
| Underwriting | Production Support | IS-1197 | 20424 - LVA -000125981 | None | records have been modified so it goes out as EFT. |
| Underwriting | Production Support | IS-1168 | 20144 - LVA43979 | None | This policy needed many manual changes. I corrected the invoice which was generated already to have the correct amounts in the system |
| Underwriting | Production Support | IS-1166 | 20106 - CAL 77214 | None | I changed the Remaining/Billed counters to trigger the invoice to be created in tonight's cycle and rebuilt the installment payments. |
| Underwriting | Production Support | IS-1133 | 19914 - LVA130230 Presidental Black | None | Pending EFT payment for $1244.06 has been deactivated. |
| Underwriting | Production Support | IS-1187 | 20268 - LVA126649 batch id KH 00242 | None | Looking at the sequence of policy #'s from batch ECC 2639, you can see a break in check # from 336820 to 336822. Check # in-between those two would have been policy LVA 126649. |
| Version: iSeries WVN 1.6.0 - 03/19/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Story | IS-1157 | 20071 -WVN - ISO Vehicle Symbols | None | VIN file was updated and verified with the user. The process has been documented. |
| Version: iSeries WVN 1.5.0 - 03/05/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Task | IS-1201 | WVN - Document what we learned about Authorize.net | None | Authorize.doc integration has been documented. |
Metrics:
Supernova Squad
| Version: WEB LS 1.10.0 - 03/13/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Bug | BASE-568 | Fix Lonestar connections to AS400 API endpoints | None | The root cause was the fact that newer codebase was using modern, builtin function to randomize string during encoding process. Reverting back the scramble function to old codebase resolved the issue. Moved Lonestar dev off on-prem too. |
| Version: WEB TXR 1.9.0 - 03/13/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Spike | BASE-569 | Review current Texas Ranger functionality to prepare for Azure Migration | Marketing Sites CI/CD Pipelines | The Azure App Service has been checked and all seems in good condition for switch over. The switch in DNS was completed 3/6. |
| Version: Orion 6.6.0 - 03/13/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Claims | Bug | BASE-551 | Fix 320 and 310 errors from Verisk | ISO Claimsearch | Refactored GW to send the correct auth with the correct agency for each claim. And also to store more than 1 auth per environment. |
| Claims | Bug | BASE-581 | clear validation errors for ISO Claimsearch on save/step of claims | ISO Claimsearch | Validation errors with the “Iso Claimsearch” key are now being cleared with Validation.ClearValidation |
| Version: Firewall 1.0.2 - 03/07/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| All | Story | N/A | Firewall Update | None | Merged 2 URL Webfilter configuration files currently being maintained separately on the Firewalls and EMS and removed the time stamp from the ping reply when someone or something pings our external Firewall IP address. |
February 28th