Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 9.1.0 - 6/4/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Policyholders, Producers, Underwriting | Bug | GW-9916 | TN Vehicle Surcharge Indicator | None | Fix to the Vehicle Surcharge indicator field on the TN Maverick Declarations form. |
| Underwriting | Bug | GW-9817 | OHZ0038900-01 - Starting an endo is giving negative premium without any changes | None | Adding content plus with lienholder is not giving a negative balance. |
| Compliance, Policyholders, Product | Form | GW-9119 | NT103-C Ed. 03-26 Surcharge Disclosure Statement | PA Maverick - Accident Surcharge Threshold Increase | PA Maverick Surcharge Disclosure Statement form revision for the increase to the Accident Threshold effective 7/1/2026 for new and renewal business. |
| Compliance, Policyholders, Producers, Product, Underwriting | Story | GW-9118 | PA Maverick - Rule Changes for Accident Threshold | PA Maverick - Accident Surcharge Threshold Increase | PA Maverick rule changes for the Accident Threshold effective 7/1/2026 for new and renewal business. |
| Policyholders, Producers, Underwriting | Form | GW-8983 | SF016-F Ed. 10-25 Renewal Premium Invoice | OH Maverick - Service Form Revisions | New version of the Renewal Premium Invoice for OH Maverick to add fee language, payment schedule, and other design enhancements. |
| Policyholders, Product | Form | GW-8982 | SF003-E Ed. 10-25 Reminder Notice | OH Maverick - Service Form Revisions | New version of the Reminder Notice for OH Maverick to add trademarked logo and design enhancements. |
| Policyholders, Producers, Underwriting | Form | GW-8981 | SF015-D Ed. 10-25 Renewal Premium Alert | OH Maverick - Service Form Revisions | New version of the Renewal Premium Alert for OH Maverick to add fee language and other design enhancements. |
| Policyholders, Product | Form | GW-8980 | SF001-C Ed. 10-25 Final Bill | OH Maverick - Service Form Revisions | New version of the Final Bill for OH Maverick to include trademarked logo and design enhancements. |
| Policyholders, Producers, Underwriting | Form | GW-8979 | SF002-D Ed. 10-25 Installment Invoice | OH Maverick - Service Form Revisions | New version of the Installment Invoice for OH Maverick to add fee language and other design enhancements. |
| Policyholders, Product | Form | GW-8978 | SF106-C Ed. 10-25 Receipt | OH Maverick - Service Form Revisions | New version of the Receipt for OH Maverick to use a local phone number and trademarked logo. |
| Policyholders, Producers, Underwriting | Form | GW-8977 | NT099-B Ed. 10-25 Notice of Cancellation - Nonpayment | OH Maverick - Service Form Revisions | New version of the Notice of Cancellation - Nonpayment for OH Maverick to add fee language and other design enhancements. |
Metrics:
Meteia
| Version: WEB FCIC 2.11.0 - 6/4/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-5287 | 44783 - Mispelling - no big deal - fix when you have a batch of corrections - Cotizaciones | None | Corrected spelling on training video. |
| Producers | Production Support | WEB-5285 | 44683 - Online Training Utah Update | UT Go-Live | Uploaded training videos for Utah product launch. |
| Marketing | Task | WEB-5277 | Wellness Invictus - Update copyright year | None | Updated copyright date in Wellness Invictus footers. |
| Version: WEB CA QRB 2.09.0 - 6/4/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers, Quote | Production Support | WEB-4915 | Footers Only - 42582 - Multi-State Commercial Auto Rule Revision (Effective Date 5/22) | None | Updated footers to point to new documentation. |
| Version: WEB FCIC 2.10.0 - 5/31/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Bug | WEB-5271 | UT in order supplies needs to be added in with other states alphabetical | UT Go-Live | Updated sorting in Order Supplies for the UT product launch on 6/1/2026. |
| Producers | Task | WEB-5241 | DROPDOWN UPDATES - 43951 - UT requirements for 6/1/26 go live | UT Go-Live | Updated dropdowns on the FCIC website for the UT product launch on 6/1/2026. |
| Producers | Production Support | WEB-5238 | 44465 - FCIC UT Maverick Web Banner | UT Go-Live | Updated FCIC website with banners for the UT product launch on 6/1/2026. |
| Marketing, Producers, Product | Story | WEB-5189 | 43951 - UT requirements for 6/1/26 go live | UT Go-Live | Updated FCIC and WIN websites for the UT product launch on 6/1/2026. |
| Producers | Story | WEB-5164 | Add WIN Podcast Link to Producer Homepage Across Company Websites | None | Added link to the latest WIN podcast video on the producer homepage across all four company websites. |
| Version: WEB DOCUPLD 1.03.0 - 5/31/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Bug | WEB-5258 | FCIC DocUpload - Archived Files showing in Order Supplies | Automated Content Creation - Self-Service Content Governance & Controls | Removed archived files from appearing in the Order Supplies section of the Producer documentation section. |
| Version: WEB WIN 1.20.0 - 5/31/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing, Producers, Product | Story | WEB-5189 | 43951 - UT requirements for 6/1/26 go live | UT Go-Live | Updated FCIC and WIN websites for the UT product launch on 6/1/2026. |
| Version: WEB LS 2.02.0 - 5/31/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Story | WEB-5164 | Add WIN Podcast Link to Producer Homepage Across Company Websites | None | Added link to the latest WIN podcast video on the producer homepage across all four company websites. |
| Version: WEB TXR 1.35.0 - 5/31/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Story | WEB-5164 | Add WIN Podcast Link to Producer Homepage Across Company Websites | None | Added link to the latest WIN podcast video on the producer homepage across all four company websites. |
| Version: WEB USIC 1.53.0 - 5/31/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Story | WEB-5164 | Add WIN Podcast Link to Producer Homepage Across Company Websites | None | Added link to the latest WIN podcast video on the producer homepage across all four company websites. |
| Version: WEB IOL 2.26.0 - 5/28/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-5232 | 44391 - May InsureOnline.com Blog (DUE 5/28) | None | Added May blog post to InsureOnline.com. |
| Version: WEB LS 2.01.0 - 5/28/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-5227 | 44256 - Message on Lonestar Website for May Month End | Website Banner Management – 2026 Operational Readiness | Added Month End Maintenance Banner for May on Lonestar Website. |
| Version: WEB WIN 1.19.0 - 5/28/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-5224 | 44184 - Producer portal has an error | None | Fixed error when submitting through the 'Apply Now' button. |
| May Sprint-end Report | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Accounting | Story | None | Automate PTS Commissions | None | Automated PTS commission processing. |
| IT | Story | None | Review IOA Automated Password Update Process | None | None |
| Underwriting | Story | None | 4.0 Lock Driver Feature | None | None |
| Underwriting | Story | None | 3.5 Lock Driver Feature | None | None |
| IT | Story | None | Policy Inquiry API Testing (prior ticket 4179/8926) | None | None |
| IT | Story | None | Claim Inquiry API Testing (prior ticket 4178/8925) | None | None |
| Compliance, Underwriting | Story | None | Form HSCM Renegade effective 6/15/2026 and applicable renewals | None | HSCM Renegade form effective 6/15/2026 for new and renewal business. |
| Underwriting | Story | None | Null Field for MVRS | None | None |
| Compliance, Underwriting | Story | None | USIC IL Road Ranger Score Form Revision IT Specs Pasckage - Effective 5/29/20206 NB | None | USIC IL Road Ranger Score form revision effective 5/29/2026 for new business. |
| Compliance, Underwriting | Story | None | FCIC Kansas Benchmark Fee Revision IT Specifications - NB Eff 05/29/2026 & RB Eff 07/14/2026 | None | FCIC Kansas Benchmark Fee revision effective 5/29/2026 for new business and 7/14/2026 for renewal business. |
| Accounting | Production Support | None | Duplicate Term Premium | None | None |
| IT | Production Support | None | Question Throwing an Error message when logged in as an Agent | None | None |
| Accounting | Production Support | None | Invoices are not displaying the correct Premium Charge | None | None |
| Underwriting | Production Support | None | Redbook Update - JUN0126 | None | Applied June 2026 Redbook update. |
| Accounting | Production Support | None | FCIC - Refund Check# Correction | None | None |
| Accounting | Production Support | None | IL Maverick Down Payment Fee | None | None |
| IT | Production Support | None | Address override access | None | None |
| Accounting | Production Support | None | USIC refund checks not printing correctly | None | None |
| Accounting | Production Support | None | System indicated EFT was Added, but it Wasn't Addd | None | None |
| Underwriting | Production Support | None | Correction to Claim Number | None | None |
| Accounting, Policyholders | Production Support | None | Payment Due Dates Changing | None | None |
| Accounting | Production Support | None | Billing Alert is not displaying the amounts listed the items and charges | None | None |
| Accounting | Production Support | None | Remove EFT from Policy | None | Removed EFT from policy. |
| Accounting, Policyholders | Production Support | None | Policy #: INV 1294129-00 | None | None |
| Accounting, Policyholders | Production Support | None | Payment did not reinstate when payment was received within days | None | None |
| Underwriting | Production Support | None | Claim Error Message | None | None |
| Underwriting | Production Support | None | ISO Search - Property Damage Claims Rejected | None | Resolved ISO Search issue where Property Damage Claims were rejected. |
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 2.17.0 - 6/4/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Epic | IS-4023 | NISS Autocall 2026 | None | The NISS data for the filing has been generated and provided to Accounting and Actuarial for submission on 6/4/2026. |
| Underwriting | Story | IS-4529 | 44144 - Producer would like to add PPA Filings to print | None | Producer is configurable now to get these forms. |
| Version: iSeries FCIC 2.16.0 - 5/28/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Accounting | Task | IS-4495 | Aged Report Analysis - Review policies provided by Sam (Dale) | None | Analysis was completed on the 5 policies requested. Findings were reviewed with Accounting: some data was corrected, CA UW addressed one policy that was correct but should be collected, and others will require further analysis at renewal. |
| Releases 5/22 - 6/5 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| All | Task | None | Pin Ask Winnie App to Teams App Bar - Microsoft Teams | None | Pinned the Ask Winnie app to the Microsoft Teams app bar organization-wide via a Teams Admin Center setup policy, giving all users quick access without needing to install or pin it manually. (Released 5/28/2026) |
| Releases 5/22 - 6/5 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| All | Task | None | Complete Migration from MAX to CXOne - RingCentral / NICE inContact Studio | None | Completed the migration of remaining agents from the MAX client to the CXOne client to meet the end-of-June deadline from RingCentral/NICE. (Released 6/4/2026) |
| Marketing | Task | None | Add Routing Message to Marketing Flow - RingCentral / NICE inContact Studio | None | Added a pre-greeting routing message to the Marketing queue clarifying that the queue handles producer and agent inquiries only and offering callers a return to the main menu, reducing misrouted customer service, claims, and billing calls. (Released 6/2/2026) |
| Policyholders, Underwriting | Task | None | Add After-Hours Callback for PLUW & PLPayments - RingCentral / NICE inContact Studio | None | Replaced the after-hours voicemail option with a callback queue for Personal Lines Underwriting and Payments, letting callers hold their place in line for a return call during business hours. (Released 6/2/2026) |
| Underwriting | Task | None | Add UT Code 889 Routing - RingCentral / NICE inContact Studio | None | Added routing for UT (UTY/UTZ 889 prefix) policies to the Personal Underwriting skill — TNUTUWPLE for English and TNUTUWPLS for Spanish — supporting the UT product launch. (Released 5/31/2026) |
May 22nd