Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 9.13.0 - 9/3/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing, Producers, Underwriting | Production Support | GW-11896 | 49535 - PA - Error when attempting to add the Prior Insurance Discount | None | Clear UTPR issue when quoting and adding prior insurance discount. |
| Producers, Underwriting | Bug | GW-11615 | AZ Road Warrior v01-00-04 missing Rate Comparison selector on 9.10.0 — pay plans unreachable with Symbol/Value comparison enabled | None | Rate Comparison on AZ Road Warrior v01-00-04. |
| Policyholders, Underwriting | Production Support | GW-11562 | 48491 - IVR - Wisconsin policies are charging extra $10 | None | Fixed incorrect IVR late & NSF fees for WI policies. |
| Claims | Story | GW-11552 | 48444 - GW Create Claim API - Allow for GW User ID to be passed into API | None | Claims API updates. |
| Underwriting | Bug | GW-11096 | PA Maverick - Error setting Line.PIPLimit | None | Fixed PIP Limit warning in PA. |
| Payments, Policyholders, Producers, Underwriting | Story | GW-10832 | SPIN OFF - Refactor Reinstatement Amount to Use Cancellation Notice Amount | None | Refactored the reinstatement amount to use the cancellation notice amount. |
| Policyholders, Underwriting | Bug | GW-9801 | IVR Issue - Transaction Cannot Be Completed Error | None | Fixed the IVR payment processing error message. |
| Product, Underwriting | Story | GW-9444 | WI Renewal Discount Term Counter on Existing Business | None | WI new term / renewal discount counter. |
| Underwriting | Bug | GW-6797 | PA - Notice of Refusal NT096-A Ed. 12-24 | None | Notice of Refusal now generates correctly. |
| Underwriting | Story | GW-3843 | Create new Vehicle Surcharge UI Maintenance | Vehicle Surcharge Configuration and Maintenance | Added a new maintenance UI for configuring vehicle surcharges. |
| Version: Orion 9.12.0 - 8/26/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Compliance, Policyholders, Underwriting | Story | GW-11525 | AZ - Renewal grace period on automated NSF's | None | AZ - Fix to renewal grace period on automated payment NSF's. |
| Policyholders, Producers, Underwriting | Story | GW-11386 | Vehicle Screen Correction - PA Maverick v21 | Quote & Application Refinement - Pennsylvania Maverick | Vehicle Screen updates - Application - PA Maverick. |
| Compliance, Product | Story | GW-11313 | TX Ranger - Policy Form Signatures | USIC Policy Signatures | Updates to signatures on the TX Ranger auto policy. |
| Compliance, Product | Story | GW-11309 | OK Road Warrior - Policy Form Signatures | USIC Policy Signatures | Updates to signatures on the OK Road Warrior auto policy. |
| Compliance, Product | Story | GW-11308 | AZ Road Warrior - Policy Form Signatures | USIC Policy Signatures | Updates to signatures on the AZ Road Warrior auto policy. |
| Marketing, Producers, Underwriting | Story | GW-10312 | Driver Detail Screen - Application - PA Maverick | Quote & Application Refinement - Pennsylvania Maverick | Updates to Driver Detail Screen - Application - PA Maverick. |
| Marketing, Producers, Underwriting | Story | GW-10311 | Driver Detail Screen - Quote - PA Maverick | Quote & Application Refinement - Pennsylvania Maverick | Updates to Driver Detail Screen - Quote - PA Maverick. |
Metrics:
Meteia
| Version: WEB FCIC 2.21.0 - 8/26/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Epic | WEB-5686 | PA-PT RR - Web - Fast Follows (45928) | 42109 - FCIC Pennsylvania Public Transportation Rate/Rule/Form Revision | Delivered a round of follow-up refinements to the Pennsylvania Public Transportation web rater following the initial rate revision go-live. |
| Producers | Bug | WEB-6089 | PA PT Fast Follow - USDOT Number should be Optional | PA-PT RR - Web - Fast Follows (45928) | Made the USDOT number field optional on PA Public Transportation quotes so users aren't blocked when it doesn't apply. |
| Producers | Bug | WEB-6043 | PA PT - Filing Flag 6 redundant underwriting notice | PA-PT RR - Web - Fast Follows (45928) | Removed a duplicate underwriting notification on PA Public Transportation quotes so users see a single, clear message instead of two overlapping ones. |
| Marketing | Task | WEB-6039 | Producer Portal - FCIC States Offered | None | Updated the FCIC states list on the producer portal to include states currently offering coverage that were previously missing. |
| Producers | Story | WEB-5787 | PA PT - Add AS400 table insert for collected USDOT number | PA-PT RR - Web - Fast Follows (45928) | Ensured USDOT numbers collected during PA Public Transportation quoting are properly saved to the policy record. |
| Producers | Story | WEB-5786 | PA PT - Add filing flag 4, 5, 6 to dropdown & Capture USDOT | PA-PT RR - Web - Fast Follows (45928) | Added support for three new PA Public Transportation filing types, including collection of the USDOT number needed to process them. |
| Version: WEB CA QRB 2.15.0 / WEB PT QRB 2.04.0 - 8/26/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Security | Story | WEB-5805 | Security - Credential modernization for Commercial Auto & PT quoting | Production Web Platform Hardening & Credential Modernization | Strengthened credential security for the Commercial Auto and Public Transportation quoting systems by adopting managed authentication. |
| Version: WEB IOL 2.30.0 - 8/27/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-6117 | IOL - Mobile Site Phone Number Displayed is Wrong | None | Corrected the “Call an Agent” phone number displayed on the InsureOnline.com mobile site so it matches the number the link actually dials. |
| Marketing | Production Support | WEB-6115 | 49236 - August InsureOnline.com Blog | None | Published the August blog post and accompanying photos to InsureOnline.com. |
| Version: WEB LS 2.09.0 - 8/27/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-6105 | Message on Lonestar Website for August Month End | None | Posted a scheduled maintenance notice to the Lonestar website for the August month-end processing window. |
| Version: WINNIE FNOL 2.01.0 - 8/27/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| FNOL | Story | WEB-5906 | Add “New FNOL” entry point to WINNIE dashboard nav bar | WINNIE PHASE II (All Other Loss Types) | Added a “New FNOL” option to the WINNIE dashboard so Claims can start a fresh claim manually, with policy details automatically verified against the carrier as they’re entered. |
| August Mid-Sprint Report | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Accounting, Producers | Production Support | PCORPCCP-5175 (10317) | Agent unable to change pay plan - ZD# 45224 | None | Resolved an issue preventing agents from changing a policy's pay plan. |
| Underwriting | Production Support | PCORPCCP-5246 (10437) | ILV 1368626-00 was bound with driver info and license number as ?????????? - ZD #46755 | None | Corrected a policy that was bound with missing driver and license number information. |
| Compliance, Underwriting | Story | PCORPCCP-5274 (10465) | FCIC IL Road Warrior Safe Driver Rate/Rule Revision - IT Specifications - NB Eff 08/28/2026 & RB Eff 10/13/2026 ZD# 47589 | None | FCIC Illinois Road Warrior Safe Driver rate/rule revision; new business effective 08/28/2026 and renewal business effective 10/13/2026. |
| IT | Production Support | PCORPCCP-5296 (10516) | ERROR 26ILS82767 - 47873 | None | None |
| IT, Policyholders | Story | PCORPCCP-5301 (10522) | Ensure Econsent 48 Hour Hold Respected Without Hindering Page Performance | None | Ensured the e-consent 48-hour hold is respected without hindering page performance. |
| Claims | Production Support | PCORPCCP-5302 (10525) | Attorney's and Physician's Lien Acknowledgement Letters - Unable to Send | None | Resolved an issue preventing Attorney's and Physician's Lien Acknowledgement Letters from being sent. |
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 2.25.0 - 8/18/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Claims | Story | IS-4923 | 47985 - HIGH PRIORITY - RESERVE AMOUNTS | None | The requested reserves were updated. |
Metrics:
Supernova Squad
| Releases 8/14 - 8/28 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Task | None | Lock all addresses to uppercase and enable General Delivery - Print Shop | None | Standardized Print Shop output so mailing addresses from all input files are composed in uppercase regardless of the source formatting, and enabled General Delivery addressing. (Released 8/20/2026) |
| IT | Task | BASE-1859 | Move n8n-to-PaperCut license-tracking integration to a private network connection - n8n | None | Hardened the nightly PaperCut license-tracking integration that runs from the n8n automation platform by moving it onto a private, direct network connection. (Released 8/20/2026) |
| Releases 8/14 - 8/28 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Infrastructure | Task | None | Add Moderation to Everyone-BedfordPark Distribution List - Microsoft 365 Email System | None | Recreated the Everyone-BedfordPark distribution list as a native Microsoft 365 group so it now supports moderation, requiring designated approvers to review messages before they reach the full list. (Released 8/25/2026) |
| Infrastructure | Task | None | Change Firewall Routing for ImageRight - Bedford Park FortiGate Firewall | None | Adjusted the Bedford Park firewall routing for ImageRight with a dedicated policy to resolve the freezing and performance issues users were experiencing. (Released 8/26/2026) |
| All | Task | None | Company-Wide Phased Deployment of FortiClient 7.4.7 - Endpoint Security System | None | Began a company-wide, phased upgrade to FortiClient 7.4.7, rolling out by location following two weeks of successful testing to minimize risk and allow monitoring at each stage. (Released 8/25/2026) |
| All | Task | None | Migrate Devices to Hybrid Device Management - Microsoft Intune | None | Began a phased migration of company devices to hybrid management in Microsoft Intune, adding cloud-based management alongside the existing local domain join. (Released 8/27/2026) |
| Releases 8/14 - 8/28 | |||||
|---|---|---|---|---|---|
| No Releases to Report! |
August 14th