Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 9.16.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Product, Underwriting | Epic | GW-2004 | Lexis Nexis Sync | None | Migrated LexisNexis integrations (MVR, CLUE, ADD, and insurance score) from the EDITS format to Risk XML. |
| Claims | Story | GW-12191 | Claim-create cannot express multiple vehicles each with its own driver | WINNIE PHASE II - (Review For Inclusion) | Claims API now links the driver to the insured vehicle and can record more than one damaged policy vehicle in one loss. |
| Claims | Bug | GW-12190 | Claim-create writes the insured driver's date of birth onto the named insured's claimant record | WINNIE PHASE II - (Review For Inclusion) | Claims API no longer overwrites the named insured's date of birth with the insured driver's. |
| Producers, Underwriting | Story | GW-12163 | Producers - no access to run manual MVR and ADD data reports | Lexis Nexis Sync | Producers prohibited from running manual MVR and ADD data reports. |
| Claims | Bug | GW-12145 | Claim-create accepts imperfect input silently — invalid picklist values, and duplicate claimants for one person | WINNIE PHASE II - (Review For Inclusion) | Claims API now rejects claims with invalid dropdown values and no longer creates duplicate claimants for the same person. |
| Underwriting | Task | GW-12144 | LexisNexis Risk XML production setup | Lexis Nexis Sync | Completed production setup for the LexisNexis Risk XML integration. |
| Producers, Underwriting | Bug | GW-12131 | Producers should not have access to order CLUE Data Reports | Lexis Nexis Sync | Producers prohibited from running manual CLUE data reports. |
| Accounting | Bug | GW-12118 | WINPortal CC Payments - Payments are saved, but cannot be posted | WIN Portal Phase I (Guidewire) | Fixed WIN Portal credit card payments that were saved but could not be posted. |
| Product, Underwriting | Story | GW-12092 | Additional Driver Discovery - LexisNexis migration from EDITS to Risk XML | Lexis Nexis Sync | LexisNexis ADD moved to Risk format. |
| Product, Underwriting | Story | GW-12007 | LexisNexis Accounts - FCIC/WVNAIC and USIC/USIC-TRMGA | Lexis Nexis Sync | LexisNexis EDITS to Risk format updates. |
| Accounting, Underwriting | Story | GW-11793 | WINPortal CC payments stuck Pending (empty vendorMetadata rejected by Midas) | WIN Portal Phase I (Guidewire) | WIN Portal payment fixes. |
| Policyholders, Product | Form | GW-11780 | PA Maverick Form Revision - Application | None | PA Maverick Application form revision effective 09/29/2026 for new business and renewal business. |
| Policyholders, Product | Form | GW-11759 | OH Maverick Form Revision - Notice of Cancellation - Nonpayment | None | OH Maverick Notice of Cancellation - Nonpayment form revision effective 09/29/2026 for new business and 10/19/2026 for renewal business. |
| Policyholders, Product | Form | GW-11758 | OH Bond - Notice of Cancellation - Nonpayment | OH Bond - Form Revision | OH Bond Notice of Cancellation - Nonpayment form revision effective 09/29/2026 for new business and 10/19/2026 for renewal business. |
| Policyholders, Product | Form | GW-11757 | OH Bond - Application | OH Bond - Form Revision | OH Bond Application form revision effective 09/29/2026 for new business and 10/19/2026 for renewal business. |
| Producers, Product | Form | GW-11756 | Ohio Financial Responsibility Bond | OH Bond - Form Revision | OH Bond Financial Responsibility Bond form revision effective 09/29/2026 for new business and 10/19/2026 for renewal business. |
| Product, Underwriting | Production Support | GW-11737 | 49102 - System did not generate notice of cancel | None | Notice of Cancellation is now generating correctly. |
| Underwriting | Task | GW-11650 | Migrate LexisNexis from EDITS to Risk XML - Insurance Score (NCF) | Lexis Nexis Sync | LexisNexis Risk XML migration. |
| Underwriting | Story | GW-11564 | LexisNexis Risk XML Integration — Auto-Generating MVR and CLUE | Lexis Nexis Sync | LexisNexis EDITS to Risk XML update. |
| Claims | Story | GW-11404 | 47906 - Guidewire Create FNOL API Issues - Claimant not created and clarification on claim comments and police reported by | WINNIE PHASE II - (Review For Inclusion) | Claims API now creates a claimant for a driver flagged as a claimant, and records how the police report was made. |
| Underwriting | Story | GW-11194 | Upgrade Lexis Nexis to Risk XML - Manual MVR and CLUE report | Lexis Nexis Sync | LexisNexis EDITS to Risk XML update. |
Metrics:
Meteia
| Version: WEB USIC 1.62.0 - 9/15/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-6199 | USIC Systems Access Verbiage Change | None | Updates the Systems Access verbiage on the USIC Producer Login page to provide clearer information for producers. |
| Producers | Story | WEB-5423 | Add Systems Access Section to Producer Login Page | Subteam - USIC Website Content Governance and Cleanup | Adds a Systems Access section to the USIC Producer Login page to provide consistent access to producer systems across WIN company sites. |
| Producers | Story | WEB-4769 | M2-5: Convert Producer Actions to Left Navigation | Subteam - USIC Website Content Governance and Cleanup | Moves producer actions into standardized left-side navigation to improve consistency, scanability, and access to common functions. |
| Producers | Story | WEB-4766 | Remove Policy Services menu in USIC Top Nav | Subteam - USIC Website Content Governance and Cleanup | Removes the USIC Policy Services menu and replaces it with direct Payments and Claims Center navigation to improve clarity and reduce redundant links. |
| Producers | Story | WEB-4762 | Update Agent Services section in USIC top nav | Subteam - USIC Website Content Governance and Cleanup | Reorganizes the USIC Agent Services navigation so producer tools and resources are grouped consistently and easier to access. |
| Producers | Story | WEB-4758 | Create Forms and Guidelines page for USIC | Subteam - USIC Website Content Governance and Cleanup | Adds a USIC Forms and Guidelines page organized by state, product, and document to make producer resources easier to locate. |
| Producers | Story | WEB-4757 | Rework USIC Producer Top Nav menu | Subteam - USIC Website Content Governance and Cleanup | Reworks the USIC producer top navigation to align with FCIC patterns and make producer tools and system access easier to find. |
| Producers | Story | WEB-4756 | Redesign USIC Producer Login page | Subteam - USIC Website Content Governance and Cleanup | Redesigns the USIC Producer Login page with a modern two-column layout that better communicates available portal features and aligns with other producer sites. |
| Version: WEB CA QRB 2.17.0 - 9/15/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing, Producers | Story | WEB-6153 | Add durable workflow state tracking (Commercial Auto) | CA Program Reliability (Web) | Adds durable workflow tracking for Commercial Auto bind, payment, document, and envelope processing to support reliable reconciliation and delivery handling. |
| Version: WEB WIN 1.22.0 - 9/15/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Story | WEB-6067 | WIN Landing Page: Enlarge member-company logos and match wordmark size across them | WIN Landing Page Visual Refresh | Enlarges and normalizes WIN member-company logos on the landing page so each brand is more prominent and consistently displayed. |
| Producers | Story | WEB-6066 | WIN Landing Page: Change top ribbon from near-black navy to brand blue | WIN Landing Page Visual Refresh | Updates the WIN landing page header ribbon to a brand-aligned blue while maintaining accessible text contrast. |
| Version: WEB LS 2.12.0 - 9/15/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT, Marketing, Producers | Story | WEB-6064 | Lone Star: Increase homepage logo size | Lone Star Homepage Redesign; Navigation Alignment | Increases the Lone Star homepage logo size to improve brand visibility and consistency with other WIN company websites. |
| Producers | Story | WEB-6062 | Lone Star: Move Personal Auto / Commercial Auto links above the PTS link, side-by-side | Lone Star Homepage Redesign; Navigation Alignment | Repositions Lone Star Personal Auto and Commercial Auto links above the PTS link as side-by-side options to make payment and quoting paths clearer. |
| Producers | Story | WEB-6060 | Lone Star: Standardize top navigation dropdowns to match FCIC | Lone Star Homepage Redesign; Navigation Alignment | Standardizes Lone Star top-navigation dropdowns to match FCIC so producers can find products and services more easily. |
| Version: WEB IOL 2.31.0 - 9/17/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-6217 | 49903 - September InsureOnline.com Blog | None | Publishes the September blog post and accompanying photos to InsureOnline.com. |
| Version: WEB FCIC 2.23.0 - 9/17/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-6185 | 49599 - USIC & FCIC Video Upload | None | Adds the Guidewire InsuranceNow Bridge Process training video and supporting content to the Online Training sections of the FCIC and USIC websites. |
| Version: WEB USIC 1.63.0 - 9/17/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-6185 | 49599 - USIC & FCIC Video Upload | None | Adds the Guidewire InsuranceNow Bridge Process training video and supporting content to the Online Training sections of the FCIC and USIC websites. |
| Version: WEB CA QRB 2.18.0 - 9/17/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers, Quote | Story | WEB-6160 | Add length validation to AS400 response parsing (Commercial Auto) | CA Program Reliability (Web) | Adds length validation to AS400 response parsing so short or malformed responses are handled safely instead of causing processing errors. |
| Producers, Quote | Story | WEB-6158 | Refresh the end-to-end test suite and wire it into the pipeline (Commercial Auto) | CA Program Reliability (Web) | Adds the refreshed end-to-end test suite to the pipeline to improve automated regression coverage for Commercial Auto quoting. |
| Producers, Quote | Story | WEB-6156 | Add durable delivery service with retries (Commercial Auto) | CA Program Reliability (Web) | Moves Commercial Auto delivery processing to a durable backend service with retry handling to improve QRB reliability. |
| Producers, Quote | Story | WEB-6154 | Add reconciliation email alerts for document generation failures (Commercial Auto) | CA Program Reliability (Web) | Adds automated reconciliation email alerts when Commercial Auto document generation fails so delivery issues can be identified and remediated promptly. |
| Version: WINNIE FNOL 2.02.0 - 9/17/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Claims | Bug | WEB-6092 | Claims reported WINNIE chat ended session / feedback | WINNIE PHASE II (All Other Loss Types) | Addresses WINNIE sessions ending before callers can respond or provide follow-up contact information, improving the claims conversation and callback experience. |
| Version: CUSTOMER PORTAL 2.00.1, WEB FCIC 2.24.0, WEB TXR 1.43.0, WEB USIC 1.64.0, WEB WVNAIC 2.30.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Epic | WEB-3735 | WIN Portal Phase I (Guidewire) | WIN Customer Portal | This release introduces the new Meteia-owned WIN Customer Portal for Guidewire-serviced carriers, replacing the legacy Guidewire-hosted customer portal. Customers can register and gain self-service access to policy documents, billing and payments, claims submission, and support resources. |
| Version: WEB FCIC 2.24.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-6254 | 50156 - Update Producer Newsletters (FCIC) | None | Added 2026 Newsletter Issues 2 and 3 to the FCIC Newsletters page and removed the 2025 Issue 1 and Issue 2 newsletters. |
| Marketing, Producers | Story | WEB-6215 | FCIC Customer Portal Banner and Flyer Update | WIN Portal Phase I (Guidewire) | Updates the FCIC Customer Portal web banner and flyer with current materials that no longer reference Texas. |
| Version: WEB LS 2.13.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-6319 | 50596 - Message on Lonestar Website for September 2026 Month End | None | Adds a Lone Star website notice for the September 30 month-end processing window from 6:00 PM to 10:00 PM. |
| Producers | Production Support | WEB-6259 | 50174 - Update Producer Newsletters (LS) | None | WIN's 2026 Newsletter Issues 2 and 3 are now available on the Lonestar MGA producer newsletters page, and the 2025 Issue 1 and Issue 2 newsletters have been removed. |
| Producers, Security | Story | WEB-5689 | LS - Add Agency Admin option to Producer Services menu | Secure Document Delivery for Agency Admin | Adds an Agency Admin option to the Lone Star Producer Services menu, providing producers with the same Agency Admin functionality available on FCIC. |
| Version: WEB IOL 2.32.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-6302 | 50523 - Add new carrier logo to the website as a “Trusted Partner” | None | Adds the new carrier logo to the InsureOnline.com carrier list as a Trusted Partner. |
| Version: WEB TXR 1.43.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-6257 | 50158 - Update Producer Newsletters (TXR) | None | Updated the Producer News page on the Texas Ranger MGA website — the 2026 Issue 2 and Issue 3 newsletters are now available, and the 2025 Issue 1 and Issue 2 newsletters were removed. |
| Version: WEB USIC 1.64.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-6255 | 50157 - Update Producer Newsletters (USIC) | None | Added 2026 Newsletter Issues 2 and 3 to the USIC Newsletters page and removed the 2025 Issue 1 and Issue 2 newsletters. |
| Producers, Security | Story | WEB-5687 | USIC - Add Agency Admin option to Producer Services menu | Secure Document Delivery for Agency Admin | Adds an Agency Admin option to the USIC Producer Services menu, providing producers with the same Agency Admin functionality available on FCIC. |
| Version: WEB CA QRB 2.19.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Security | Story | WEB-6159 | Improve Commercial Auto payment error handling | CA Program Reliability (Web) | Improves Commercial Auto payment processing by handling declined payment responses and surfacing the underlying error so correctable issues can be resolved. |
| Version: WEB WIN 1.23.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Story | WEB-6038 | WIN Website Updates (Our Products Section) | None | WIN Website “Our Products” updates: Tennessee now shows as actively writing (matching the state map) rather than licensed-but-not-writing; the First Chicago Insurance Company profile now lists Tennessee and Utah among the states where FCIC offers insurance, matching the producer portal; and corrected the state hover tooltips for Kansas, Virginia, and West Virginia. |
| September Mid-Sprint Report | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Story | PCORPCCP-5238 (10429) | Advance Issue Discount for FCIC Maverick and Point Rider | None | Added the Advance Issue Discount for FCIC Maverick and Point Rider. |
| Underwriting | Production Support | PCORP-10677 | Unlink Duplicate Policies | None | Unlinked duplicate policies. |
| Accounting | Production Support | PCORP-10672 | Payments being posted by another rep's name not by rep who took payment - ZD# 49902 | None | Corrected payments being posted under a different rep's name instead of the rep who took the payment. |
| Accounting, Underwriting | Production Support | PCORP-10671 | Unable to process reinstatement payment with DNR - ZD #49897 | None | Resolved an issue processing a reinstatement payment with a DNR. |
| IT | Production Support | PCORP-10665 | Unable to Open Texas Ranger | None | Resolved an issue opening Texas Ranger. |
| Underwriting, Marketing | Production Support | PCORP-10664 | Insurify/Compare: Issues with TX quoting | None | Resolved Texas quoting issues on Insurify/Compare. |
| Underwriting | Production Support | PCORP-10660 | Request for Non Payment of Premium option on policy | None | Added a Non-Payment of Premium option on the policy. |
| IT | Production Support | PCORP-10659 | Image Missing for All New Business - 49643 | None | Restored missing images for all new business. |
| Underwriting | Production Support | PCORP-10658 | Issue viewing current policy - TR006440-14 ZD# 49628 | None | Resolved an issue viewing the current policy (TR006440-14). |
| Accounting | Production Support | PCORP-10657 | Correction Needed on Billing Notices for GL Policies (ZD# 49572) | None | Corrected billing notices for GL policies. |
| IT | Production Support | PCORP-10654 | User Maintenance - Vendor Permissions ZD# 49567 | None | Updated user maintenance for vendor permissions. |
| IT | Production Support | PCORP-10650 | The FCIC LexisNexis_PTS_CLUE_Monthly_Send failed | None | Resolved a failure in the FCIC LexisNexis PTS CLUE monthly send job. |
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 3.1.0 - 9/24/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting, Product | Initiative | IS-3164 | FCIC Wisconsin Public Transportation - Rate/Rule/Form Revision Base Plus | None | FCIC Wisconsin Public Transportation rate/rule/form revision went into production. |
| Version: iSeries FCIC 3.0.3 - 9/21/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Task | IS-5125 | Show authorized driver information on MVR screen | Post-Implementation Updates | Updated the MVR screen so authorized users can view the required driver information. |
| Version: iSeries FCIC 3.0.2 - 9/18/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Story | IS-5120 | 50184 - Agency statements are not being sent to email | Post-Implementation Updates | A change was made to how these emailed files are processed. |
| Underwriting | Story | IS-5113 | 50112 - Excel files for agency not being generated | Post-Implementation Updates | A change was made to how these emailed files are processed. |
| Version: iSeries FCIC 3.0.1 - 9/16/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Task | IS-5123 | Show authorized information on Daily Policy Information Lists | Post-Implementation Updates | Updated the Daily Policy Information Lists so authorized users can view the required information. |
| Accounting | Story | IS-5114 | Positive Pay process crashes due to bad data | Post-Implementation Updates | A change was made to how these files are processed. |
| Version: iSeries FCIC 3.0.0 - 9/13/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| All | Epic | IS-1865 | FCIC Encryption | AS400 Data Encryption | FCIC data encryption was rolled out to production. |
Metrics:
Supernova Squad
| Releases 9/11 - 9/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Story | None | Hours Reporting for HR - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | HR hours data is now generated by the system instead of a manual Excel workbook, saving recurring manual effort and eliminating spreadsheet errors. (Released 9/24/2026) |
| IT | Story | None | Employee Self-Service Hours - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | Employees can now view their own hours (and only their own), reducing routine questions to HR and managers. (Released 9/24/2026) |
| IT | Story | None | Awarded Paid Time Off - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | HR can now grant, track, and report awarded paid time off, with a full history for audit. (Released 9/24/2026) |
| IT | Bug | None | Team Membership Correction - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | Adding a person to a team now works in all cases, removing a known source of support requests. (Released 9/24/2026) |
| IT | Bug | None | Accurate Time Balances Under Concurrent Edits - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | Time balances now stay accurate when two people make changes at the same time. (Released 9/24/2026) |
| IT | Bug | None | Calendar Changes Appear Immediately - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | Calendar changes now appear immediately for all users. (Released 9/24/2026) |
| IT | Bug | None | Times Shown in Organization Time Zone - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | All times now display in the organization's time zone rather than the server's, removing a common source of scheduling confusion. (Released 9/24/2026) |
| IT | Bug | None | Self-Approval of Compliance Exceptions Prevented - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | Employees can no longer approve their own compliance exceptions, enforcing proper separation of duties. (Released 9/24/2026) |
| IT | Bug | None | Application Reliability Improvements - Winnie Team Scheduler | Winnie Team Scheduler v1.10.0 | Corrected several faults that could stop the application, improving overall service reliability. (Released 9/24/2026) |
| Releases 9/11 - 9/25 | |||||
|---|---|---|---|---|---|
| No Releases to Report! |
| Releases 9/11 - 9/25 | |||||
|---|---|---|---|---|---|
| No Releases to Report! |
September 11th