August 28th August 14th July 30th July 17th Full Release History

Digital Systems, Business Systems, and Project Orion Teams

September 11th Release Notes
covering releases for Sprint 2026.8.S2 and Sprint 2026.9.S1
Release Notes
Team Metrics
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Vanguard and Andromeda Meteia SV3 Big Blue Crusaders Supernova Squad Infrastructure

Vanguard and Andromeda Teams

Project Orion

Metrics:  Project Orion  Vanguard  Andromeda 
Version: Orion 9.15.0 - 9/17/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Claims Bug GW-12119 Claim create writes duplicate SMS ClaimantNotification beans, violating maxOccurs=1 WINNIE PHASE II (All Other Loss Types) Fixed duplicate claimant SMS notifications generated when creating a claim.
Claims Story GW-12115 Populate claimant, passenger, and third-party data into structured claim fields instead of Comment WINNIE PHASE II (All Other Loss Types) Claimant, passenger, and third-party details are now captured in structured claim fields instead of a free-text comment.
Underwriting Story GW-10839 Correspondence - Delivery Method - PRODUCER ONLY None Removed producer access to batch company correspondence.
Underwriting Story GW-10838 Correspondence - Availability - PRODUCER ONLY None Removed the General Memo and Information Request correspondence options for producers.
Underwriting Bug GW-9951 TX Declination Letter None Fixed the Texas declination letter.
Security Task GW-9640 IIX Certificate Setup - Verisk None Updated the certificate and credentials for the Verisk IIX integration.
Version: Orion 9.14.0 - 9/10/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Policyholders, Underwriting Story GW-11899 Block TX ZIP Codes None Added validation for invalid Texas ZIP codes.
Compliance, Policyholders, Producers, Underwriting Bug GW-11894 Non-Renewal Missing Information None TX - Fixed non-renewals that were missing additional text.
Underwriting Story GW-11638 System Attachments After Upgrade None System attachments no longer require downloading to view.
Marketing, Underwriting Bug GW-10893 Comparative Raters - VIN Validation None Comparative raters now validate VINs.
Policyholders, Underwriting Bug GW-8505 IVR split payment is not reinstating the expiring term None Fixed IVR split payment not reinstating the expiring term.
Marketing, Producers Bug GW-11723 49015 - Payment posting error affecting producers - OK and WV None Resolved an issue that could prevent producers from posting payments due to a time synchronization mismatch between the application and the user’s system. The update aligns time validation to prevent valid payment requests from being rejected.

Meteia

Digital Presence (Web)

Metrics:  Meteia 
Version: WEB LS 2.11.0 - 9/10/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers Production Support WEB-6226 49928 - Post Scheduled System Maintenance Message None Added a scheduled-maintenance notification banner to the Lonestar site.
Version: WEB CA QRB 2.16.0 - 9/10/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers Task WEB-6197 Modernize application logging CA Program Reliability (Web) Replaced legacy database logging with centralized application logging.
Producers Story WEB-6155 Improve payment response handling CA Program Reliability (Web) Updated payment processing to return a failure when a payment request or response is missing.
Producers Story WEB-6152 Add logging for document-retrieval timeouts CA Program Reliability (Web) Added logging for document-retrieval timeouts and failed retry attempts.
Producers Story WEB-6151 Improve logging and request diagnostics CA Program Reliability (Web) Improved logging initialization and structured request logging for better diagnostics.
Producers Story WEB-6150 Protect sensitive data in application logs CA Program Reliability (Web) Strengthened safeguards to keep sensitive customer information out of application logs.
Producers Task WEB-6149 Standardize back-end error handling CA Program Reliability (Web) Standardized error handling so back-end errors correctly return a failure status.
Producers Story WEB-6148 Reject stale document responses CA Program Reliability (Web) Added failure handling for unsuccessful document-combination responses.
Producers Story WEB-6147 Correct document-processing failure handling CA Program Reliability (Web) Updated document processing to return a failure instead of a false success.
Producers Story WEB-6146 Strengthen quote-ownership controls CA Program Reliability (Web) Strengthened controls so producers can access only their own quotes.
Producers Story WEB-6145 Strengthen DocuSign event validation CA Program Reliability (Web) Added signature validation and de-duplication for DocuSign Connect events.
Producers Story WEB-6144 Strengthen Commercial Auto API authentication CA Program Reliability (Web) Added authentication and restricted access for internal Commercial Auto API calls.
Producers Story WEB-6143 Harden administrative functions CA Program Reliability (Web) Secured administrative functions and added safeguards to document regeneration.
Producers Task WEB-6142 Add secret and sensitive-data scanning to CI CA Program Reliability (Web) Added automated secret and sensitive-data scanning to the development pipeline.
Producers Task WEB-6141 Improve credential management CA Program Reliability (Web) Rotated and secured development credentials.
Producers Bug WEB-6138 Strengthen credential handling - Commercial Auto CA Program Reliability (Web) Strengthened credential handling for the Commercial Auto platform.
Version: WEB FCIC 2.22.0 - 9/3/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing, Producers Production Support WEB-6096 48958 - Updated Business Contact Guide None Updated the Business Contact Guides on the Producer page.
Producers Production Support WEB-6024 48587 - Training Documents Update None Updated training documentation.
Producers, Security Story WEB-5993 Add Encrypted Delivery for Agency Admin Document Submissions (FCIC) None Added encrypted delivery for sensitive FCIC Agency Admin document submissions.
Marketing Story WEB-5338 Verified Reviews – Migrate to New Skeepers Publishing API (FCIC & USIC) None Migrated FCIC and USIC Verified Reviews to the new Skeepers Publishing API.
Marketing Task WEB-4571 Office Closure Banner – Labor Day – 09/07/2026 Website Banner Management – 2026 Operational Readiness Added Labor Day office-closure messages across FCIC, USIC, Texas Ranger, Lonestar, and WVN websites.
Version: WEB TXR 1.42.0 - 9/3/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers Production Support WEB-6024 48587 - Training Documents Update None Updated training documentation.
Marketing Task WEB-4571 Office Closure Banner – Labor Day – 09/07/2026 Website Banner Management – 2026 Operational Readiness Added Labor Day office-closure messages across FCIC, USIC, Texas Ranger, Lonestar, and WVN websites.
Version: WEB USIC 1.61.0 - 9/3/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers Production Support WEB-6024 48587 - Training Documents Update None Updated training documentation.
Marketing Story WEB-5338 Verified Reviews – Migrate to New Skeepers Publishing API (FCIC & USIC) None Migrated FCIC and USIC Verified Reviews to the new Skeepers Publishing API.
Marketing Task WEB-4571 Office Closure Banner – Labor Day – 09/07/2026 Website Banner Management – 2026 Operational Readiness Added Labor Day office-closure messages across FCIC, USIC, Texas Ranger, Lonestar, and WVN websites.
Version: WEB WVNAIC 2.29.0 - 9/3/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Task WEB-4571 Office Closure Banner – Labor Day – 09/07/2026 Website Banner Management – 2026 Operational Readiness Added Labor Day office-closure messages across FCIC, USIC, Texas Ranger, Lonestar, and WVN websites.
Version: WEB LS 2.10.0 - 9/3/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Task WEB-4571 Office Closure Banner – Labor Day – 09/07/2026 Website Banner Management – 2026 Operational Readiness Added Labor Day office-closure messages across FCIC, USIC, Texas Ranger, Lonestar, and WVN websites.

SV3 Team

PTS

August Month End Report
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
IT Story PCORPCCP-4693 (9648) Switch Redbook from flat file to API None Switched the Redbook integration from a flat file to an API.
Accounting, Producers Story PCORPCCP-5175 (10317) Agent unable to change pay plan None Resolved an issue preventing agents from changing a policy's pay plan.
Accounting, Underwriting Story PCORPCCP-5214 (10367) System allowed payment 30-days after the cancellation None Corrected an issue where the system allowed a payment 30 days after cancellation.
Accounting, IT Story PCORPCCP-5245 (10436) 4.0 - One Inc: Apple Pay Set-up None Completed Apple Pay (One Inc) setup in 4.0.
Underwriting Story PCORPCCP-5246 (10437) Driver info and license number as ?????????? None Corrected a policy that was bound with missing driver and license number information.
Underwriting Story PCORPCCP-5247 (10438) UR's reflecting “not assigned” at renewal None Fixed URs incorrectly reflecting “not assigned” at renewal.
Underwriting Story PCORPCCP-5268 (10459) Policy Side Forms - Final None None
Compliance, Underwriting Story PCORPCCP-5274 (10465) FCIC IL Road Warrior Safe Driver Rate/Rule Revision - IT Specifications - NB Eff 08/28/2026 & RB Eff 10/13/2026 None FCIC Illinois Road Warrior Safe Driver rate/rule revision; new business effective 08/28/2026 and renewal business effective 10/13/2026.
Accounting Story PCORPCCP-5275 (10466) OneInc IVR Posting to old term on Lonestar policy None Fixed One Inc IVR payments posting to an old term on Lonestar policies.
Compliance, Underwriting Story PCORPCCP-5278 (10470) FCIC IL Maverick Forms Revision - IT Specifications - NB/RB Eff 11/1/2026 None FCIC Illinois Maverick forms revision; new and renewal business effective 11/1/2026.
Compliance, Underwriting Story PCORPCCP-5279 (10471) USIC IL Road Warrior Safe Driver Forms Revision - IT Specifications - NB/RB Eff 11/1/2026 None USIC Illinois Road Warrior Safe Driver forms revision; new and renewal business effective 11/1/2026.
Compliance, Underwriting Story PCORPCCP-5280 (10472) USIC IL Road Warrior Credit Forms Revision - IT Specifications - NB/RB Eff 11/1/2026 None USIC Illinois Road Warrior Credit forms revision; new and renewal business effective 11/1/2026.
Compliance, Underwriting Story PCORPCCP-5281 (10473) USIC IL Road Ranger Score Forms Revision - IT Specifications - NB/RB Eff 11/1/2026 None USIC Illinois Road Ranger Score forms revision; new and renewal business effective 11/1/2026.
Compliance, Underwriting Story PCORPCCP-5282 (10474) USIC IL Road Ranger Monitored Driver Forms Revision - IT Specifications - NB/RB Eff 11/1/2026 None USIC Illinois Road Ranger Monitored Driver forms revision; new and renewal business effective 11/1/2026.
Claims, IT Story PCORPCCP-5296 (10516) Issues with Policy Info Tab when in Claims None Resolved issues with the Policy Info tab when in Claims.
IT, Policyholders Story PCORPCCP-5301 (10522) Ensure Econsent 48 Hour Hold Respected Without Hindering Page Performance None Ensured the e-consent 48-hour hold is respected without hindering page performance.
Claims Story PCORPCCP-5302 (10525) Attorney's and Physician's Lien Acknowledgement Letters - Unable to Send None Resolved an issue preventing Attorney's and Physician's Lien Acknowledgement Letters from being sent.
Accounting Production Support PCORPCCP-4683 (9638) APlus running but not charging on Compare policies None Resolved an issue where APlus was running but not charging on Compare policies.
Underwriting, Producers Production Support PCORPCCP-5220 (10374) Agent bound policy with less than the required down payment None Corrected a policy an agent bound with less than the required down payment.
Underwriting Production Support PCORPCCP-5250 (10441) Delink Renewal Term - INV 1276040-02 None Delinked the renewal term on policy INV 1276040-02.
Accounting, Compliance Production Support PCORPCCP-5252 (10443) FCIC Kansas Benchmark Expense Constant Fee Removed When Incorrectly Added None Removed the FCIC Kansas Benchmark Expense Constant Fee where it had been incorrectly added.
Underwriting Production Support PCORPCCP-5264 (10455) Remove not written terms None Removed policy terms that were not written.
Accounting, Underwriting Production Support PCORPCCP-5265 (10456) Add Cancel Reason & Remove EFT None Added a cancellation reason and removed EFT from the policy.
IT Production Support PCORPCCP-5266 (10457) Memo is not populating in PTS None Fixed memos not populating in PTS.
IT Production Support PCORPCCP-5271 (10462) Redbook Update AUG 2026 None Applied the August 2026 Redbook update.
Compliance, Underwriting Production Support PCORPCCP-5285 (10477) ISO rejection: PIP Coverage only None Resolved an ISO rejection related to PIP coverage.
IT Production Support PCORPCCP-5290 (10493) User Approval Access Issue None Resolved a user approval access issue.
Policyholders, IT Production Support PCORPCCP-5293 (10511) Mobile App ID Card Issue - ILS 1278505-01 None Fixed a mobile app ID card issue on policy ILS 1278505-01.
Underwriting Production Support PCORPCCP-5294 (10512) Advance Issue Discount added to Lonestar Maverick None Added the Advance Issue Discount to Lonestar Maverick.
Underwriting, Policyholders Production Support PCORPCCP-5298 (10519) Renters Coverage Display Issue on Policy None Fixed a renters coverage display issue on the policy.
Claims Production Support PCORPCCP-5299 (10520) Claim Number Change Needed: 26ILS81524 None Updated the claim number on claim 26ILS81524.
Claims Production Support PCORPCCP-5300 (10523) Reserve Amount Authority Updates Needed None Updated reserve amount authority settings.
Accounting, Underwriting Production Support PCORPCCP-5303 (10526) DNR was placed and payment was still applied None Corrected an issue where a payment was applied after a DNR was placed.
IT Production Support PCORPCCP-5304 (10529) Goanywhere Project Failed Illinois_ILIVS_PTS_Vendor_Download None Resolved a failed GoAnywhere Illinois vendor download job.
Compliance, Underwriting Production Support PCORPCCP-5306 (10531) Kansas DUI Rule None Updated the Kansas DUI rule.
Accounting, Underwriting Production Support PCORPCCP-5308 (10533) IN Maverick Charging Incorrect Fee None Corrected an incorrect fee on Indiana Maverick policies.
IT Production Support PCORPCCP-5309 (10534) PTS not loading correctly and giving me an error None Resolved a PTS loading error.
Underwriting Production Support PCORPCCP-5311 (10536) INV 1276040-02: Delete -02 policy term that is pending None Deleted a pending policy term on INV 1276040-02.
Claims Production Support PCORPCCP-5315 (10540) Two Claims with the same claim number None Resolved two claims sharing the same claim number.
Accounting, IT Production Support PCORPCCP-5316 (10541) LS: One Inc - Tokenization - Updated Query Needed None Updated the One Inc tokenization query for Lonestar.
Underwriting Production Support PCORPCCP-5318 (10543) Kia Surcharge Issue None Resolved a Kia surcharge issue.
Accounting Production Support PCORPCCP-5321 (10546) EFT Rebilled and Swept 2nd Payment None Corrected an EFT that rebilled and swept a second payment.
Accounting Production Support PCORPCCP-5322 (10547) Items Charges Due/Invoicing Issue None Resolved a charges-due and invoicing issue.
Accounting, IT Production Support PCORPCCP-5323 (10548) Daily Invoices batching Issue None Fixed a daily invoice batching issue.
Claims Production Support PCORPCCP-5324 (10549) Issue Closing PD Reserve None Resolved an issue closing a property damage reserve.
Underwriting, Policyholders Production Support PCORPCCP-5327 (10552) Silvervine Logo on Reinstatement with Lapse Notice None Corrected the Silvervine logo on the reinstatement-with-lapse notice.
Compliance Production Support PCORPCCP-5328 (10553) SR22s and SR26s Not pulling up None Fixed SR22 and SR26 filings not pulling up.
Underwriting Production Support PCORPCCP-5331 (10556) Need effective and expiration date updated None Updated policy effective and expiration dates.
Underwriting Production Support PCORPCCP-5333 (10567) Reinstatement Needed: ILS 1384072-00 None Reinstated policy ILS 1384072-00.
IT Production Support PCORPCCP-5334 (10568) Remove Email Address from 4.0 Staging Policies None Removed email addresses from 4.0 staging policies.
Claims, IT Production Support PCORPCCP-5335 (10569) Unable to click modify and are not getting claim numbers None Resolved an issue where users could not modify records or receive claim numbers.
Underwriting, IT Production Support PCORPCCP-5336 (10570) PTS Endorsement Error - Unable to submit any Endorsement - 48709 None Fixed a PTS error preventing endorsement submission.
IT Production Support PCORPCCP-5337 (10571) Can't add Vendor None Resolved an issue preventing vendors from being added.
Claims, IT Production Support PCORPCCP-5338 (10572) PTS is not saving when claim is assigned to adjuster None Fixed PTS not saving when a claim is assigned to an adjuster.
Accounting Production Support PCORPCCP-5339 (10573) 4.0 Recurring Credit Cards did not process None Corrected recurring credit card payments that did not process in 4.0.
IT Production Support PCORPCCP-5341 (10575) PTS ELIOS - did not send None Resolved a PTS ELIOS transmission that did not send.
IT, Underwriting Production Support PCORPCCP-5343 (10577) Policy Information Populating Gibberish None Fixed policy information populating with garbled data.
Accounting, Underwriting Production Support PCORPCCP-5344 (10578) TX Policies Not Activating with Proper Down Payment None Corrected Texas policies not activating with the proper down payment.
Underwriting Production Support PCORPCCP-5351 (10585) Need policy reinstatement for ILS 1192678-01 None Reinstated policy ILS 1192678-01.
IT Production Support PCORPCCP-5354 (10588) Goanywhere Project Failed Illinois_ILIVS_PTS_Vendor_Download None Resolved a failed GoAnywhere Illinois vendor download job.
Underwriting Production Support PCORPCCP-5360 (10594) Incorrect Effective Date - Lonestar 3.5 None Corrected an incorrect effective date in Lonestar 3.5.
Claims Production Support PCORPCCP-5361 (10595) Claim Number Change Needed: 20INV85426 None Updated the claim number on claim 20INV85426.
Accounting, IT Production Support PCORPCCP-5362 (10597) PTS error - trying to add EFT to a policy KSM 1390456-00 None Fixed a PTS error when adding EFT to policy KSM 1390456-00.
Underwriting Production Support PCORPCCP-5363 (10598) Reinstatement needed: TPR148511-00 None Reinstated policy TPR148511-00.
Compliance, IT Production Support PCORPCCP-5365 (10600) CLUE - LexisNexis - FIRST CHICAGO - #386850002 - DELINQUENT CLUE AUTO DATA CONTRIBUTIONS None Addressed delinquent CLUE auto data contributions to LexisNexis.
Compliance, Underwriting, Policyholders Production Support PCORPCCP-5367 (10602) Incorrect Info Displayed on Non-Pay Cancel Notice/Offer of Reinstatement None Corrected incorrect information displayed on the non-pay cancellation notice / offer of reinstatement.

Big Blue Crusaders

iSeries

Metrics:  Big Blue Crusaders 
Version: iSeries FCIC 2.26.0 - 9/2/2026
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Compliance Task IS-5072 Prod TX FRVP Filing None FRVP filing is now live for commercial.
IT Story IS-5048 September 2026 Redbook Update None Redbook has been updated.

Supernova Squad

Systems

Metrics:  Supernova Squad 
Releases 8/28 - 9/11
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Claims Story WEB-6099, WEB-6136 Policy match correction, full manual claim entry, and a new call view - Winnie None Improved the Winnie claim intake service and Claims dashboard: Winnie now matches callers to the correct policy, staff can record a complete claim manually, and a new view shows the details of each recorded call. (Released 9/1/2026)

Infrastructure and UCAAS Teams

Infrastructure

Releases 8/28 - 9/11
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
All Task None Migrate Devices to Hybrid Device Management - Microsoft Intune None Continued the phased migration of company devices to hybrid management in Microsoft Intune, moving additional location groups onto cloud-based management alongside their existing local domain join (phased 9/2-9/10). (Released 9/10/2026)

UCAAS

Releases 8/28 - 9/11
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Claims Task None Remove Unavailable Status options from Adjusters - RingCentral / NICE inContact Studio None Updated the Claims call center so a refused (unanswered) call automatically returns the adjuster's status to Available, and reduced adjusters' Unavailable status options to Lunch only. (Released 9/11/2026)

How Releases are Numbered

Release numbers have three parts, separated by a dot: