Digital Systems, Business Systems, and Project Orion Teams

May 9th Release Notes
covering releases for Sprint 2025.4.S2 and Sprint 2025.4.S3
Release Notes
Team Metrics
Helpdesk Metrics

Orion One Team

Project Orion

Metrics:  Project Orion  Orion One 
Version: 6.10.0 - 5/8/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Story GW-1772 4 New GW Reports - Open Tasks, Renewal Retention, Quote Submission, Daily Transactions None All Payments Received Report and the Policies Needing Service Report deployed to production.
Payments Bug GW-1408 Automated Payment Not Drafted on Due Date--PA0141310-01 None Automated payment not drafted due to endorsement processed.

Meteia

Digital Presence (Web)

Metrics:  Meteia 
Version: WEB FCIC 1.23.0 - 5/8/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Production Support WEB-1748 23386 - Updated Business Contact Guide None 23386 - Updated FCIC Business Contact Guide
Marketing Production Support WEB-1405 19715 - FCIC Pennsylvania Public Transportation - Base Rate Revision - Web Team None 19715 - Document Changes for PA Public Transportation Rate Revision
Version: WEB LS 1.15.0 - 5/8/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
IT Story WEB-1729 Implement Content Security Policy (CSP) on www.lonestarmga.com None Added CSP to LonestarMGA to provide better security and reduce vulnerability
Version: WEB TXR 1.12.0 - 5/8/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Production Support WEB-1750 23389 - Updated Business Contact Guide None 23389- Updated TexasRanger MGA Business Contact Guide
Version: WEB WIN 1.5.0 - 5/8/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Production Support WEB-1753 23394 - Add Alabama to list of states we are licensed but not writing business None Adding Alabama to foot notes of WIN Map image
Version: WEB FCIC 1.22.0 - 5/1/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Production Support WEB-1733 23090 - FCIC LoneStar production website - Please set the April Month-end message on the website for 4/30/25 starting at 6:00pm until 10:00. None Set Month end message
IT Story WEB-1716 Porting new maintenance message service to FCIC None None
Version: WEB USIC 1.18.0 - 5/1/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Production Support WEB-1749 23388 - Updated Business Contact Guide None Updated Business Guide

SV3 Team

PTS

Version: April Month-End Status
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Product Story PCORPCCP-4126 (8855) PCORP-8855 FCIC IL Maverick/Blue Stallion Form Revision IT Specifications Package Eff. 7/1/2025 NB & RB (ZD#22180) None None
Product Story PCORPCCP-4124 (8853) PCORP-8853 FCIC IL General Liability Form Revision IT Specifications Package Eff. 7/1/2025 NB & RB (ZD#22182) None None
Product Story PCORPCCP-4122 (8851) PCORP-8851 USIC IL Road Warrior Safe Driver Form Revision IT Specifications Package Eff. 7/1/2025 NB & RB (ZD#22185) None None
Product Story PCORPCCP-4121 (8550) PCORP-8850 22184 - USIC IL Road Ranger Score Form Revision IT Specifications Package Eff. 7/1/2025 NB & RB None None
Product Story PCORPCCP-4099 (8801) PCORP-8801 OACM Texas Personal Auto Policy (Specimen Policy) Effective 4/29/25 - ZD#21916 None None
Product Story PCORPCCP-4098 (8797) PCORP-8797 Iowa Maverick Form Revision IT Specifications - Eff 6/15/2025 NB & RB (ZD#21852) None None
Product Story PCORPCCP-4097 (8796) PCORP-8796 HSCM Texas Renegade Rate/Rule Revision IT Specifications - Effective 6/15/2025 RB (ZD#21854) None None
IT/Claims Epic PCORPCCP-4032 (7553) PCORP-7553 "File a Claim (FNOL)" API added to Lonestar and provide and documentation or sampled code you have None None
Marketing Story PCORPCCP-3740 (8305) PCORP-8305 PTS 4.0 Producer Production Report Change (HDT #87576) None None
IT Story PCORPCCP-3659 (8196) PCORP-8196 Add new Policy Lookup end point None None
Claims Epic PCORPCCP-475 (7543) PCORP-7543 ISO Claims Search for FCIC 4.0 None None
Claims Story PCORP-8581 Create Separate Client Key / Password Credentials for ISO Claim Search Project for FCIC None None
Underwriting Bug PCORPCCP-3980 (8626) 92755 - Incorrect due date None None
Underwriting Bug PCORPCCP-4069 (8768) Policy #: PAN 1088373-00 - Named Insured Has 2 DUI Convictions (ZD#20703) None None
Underwriting Bug PCORPCCP-4076 (8775) Need to Change Payment Plan (ZD# 20904) None None
CL Underwriting Bug PCORPCCP-4129 (8867) Reporting Issues: AGL Unearned Premium (ZD# 22241) None None
Underwriting Bug PCORPCCP-4133 (8871) Ohio DL are Not Ordering MVRs thru PTS (ZD# 22373) None None
Accounting Bug PCORPCCP-3981 (8627) Unable to Process a Credit Card Payment (HDT# 92670) None None
Underwriting Bug PCORPCCP-8633 (8633) OI - Voided Transaction Issues (HDT# 88178) None None
Underwriting Bug PCORPCCP-4007 (8687) EFT discrepancy - ILS 972085-01 (ZD# 11533) None None
Underwriting Bug PCORPCCP-4031 (8711) Policy on EFT did not attempt to draft on due date (ZD# 20107) None None
Underwriting Bug PCORPCCP-4101 (8804) Need Back Date Cancelations (ZD# 21999) None None
Underwriting Bug PCORPCCP-4102 (8805) VHS Factor Changed for TPR131732-01 (ZD# 21884) None None
Underwriting/IT Bug PCORPCCP-4115 (8837) Remove Old Suspense Items - User cannot Close (ZD# 22075) None None
Underwriting Bug PCORPCCP-4123 (8852) 22200 -UAR 1073952-00 - need to reinstate None None
IT Production Support PCORPCCP-4132 (8870) Redbook Update - APR0125 Files None None
IT Bug PCORPCCP-4134 (8874) Electronic Delivery None None
Marketing Bug PCORPCCP-3934 (8577) 91809 - PTS 4.0 Production Report for individual assigned sales reps not running None None
Underwriting Bug PCORPCCP-4092 (8791) Funds Transferred Multiple Times Between Terms - KSM 942659-12 KSM 959783-02 (ZD# 21436) None None
Marketing Bug PCORPCCP-4093 (8792) IL Vehicle Insurance Agency - Cold Fusion Error (No ZD) None None
IT Bug PCORPCCP-4094 (8793) Lonestar - 'Adding Agency Branches' Is Not Functioning Normally (ZD#21666) None None
IT Bug PCORPCCP-8874 (8794) Query of 4.0 policy holder signed up for Electronic Delivery None None
Product Bug PCORPCCP-4120 (8849) Issue with Kansas Maverick Form Revision (ZD# 92733) None None
Accounting Bug PCORPCCP-4128 (8866) Issues with TX Lonestar Claim Check Printing (ZD 90025) None None
Underwriting Bug PCORPCCP-4130 (8868) System Allowed PIF Policy to be Bound with Insufficient Funds (ZD# 22270) None None
Underwriting Bug PCORPCCP-4131 (8869) Correction to SR22 Certificate State (ZD# 22288) None None
Accounting Bug PCORPCCP-4147 (8887) 4.0 - Change to Amount Range for Claim Check Signatures (ZD# 22754) None None
Underwriting Bug PCORPCCP-4145 (8885) Unable to make Payments None None
Marketing Bug PCORPCCP-4136 (8876) Freeway Agency (4213803) - Individual Statements and Producer Codes Error (ZD#22424) None None
Underwriting Bug PCORPCCP-4140 (8880) CFE - When trying to change pay plan None None
Underwriting Bug PCORPCCP-4141 (8881) Agent Was Able to Add EFT (ZD#22495) None None
IT Bug PCORPCCP-4142 (8882) 22532 - IOA None None
Accounting Bug PCORPCCP-4143 (8883) TX-Ranger: Issue with Check Processing (ZD# 22538) None None
Underwriting Bug PCORPCCP-4144 (8884) Unable to Access Renewal Policy (ZD 22590) None None
Underwriting Bug PCORPCCP-4146 (8886) Double Cancellation TXM255365-00 Insured: BIANCA M SOSA-AGUIRRE (ZD#1126) None None
Accounting Bug PCORPCCP-4148 (8888) 3.5 - Change to Amount Range for Claim Check Signatures (ZD# 22755) None None
IT Production Support PCORPCCP-4132 (8870) Redbook Update - APR0125 Files None None
Underwriting Bug PCORPCCP-4151 (8894) PAN 1086114-00 Insured: ELMAN CANUT Flat Canceled In Error (ZD#22796) None None
Underwriting Bug PCORPCCP-4152 (8895) 22823 - Policy #: INA 1049873-00 Insured: ANGELA P WHEELER None None
Accounting Bug PCORPCCP-4153 (8896) TXR - Claim Checks are Still Printing Signatures None None
Accounting Bug PCORPCCP-4154 (8897) MISC Transaction is affecting system Refund Check (ZD# 22890) None None
Product Bug PCORPCCP-4155 (8898) Hot Fix -Texas Lonestar Maverick Rate Revision IT Specifications - Eff4/24/2025 NB and 6/9/2025 RB (ZD# 22894) None None
Product Bug PCORPCCP-4156 (8899) 4155 - Hot Fix -Texas Lonestar Maverick Rate Revision IT Specifications - Eff4/24/2025 NB and 6/9/2025 RB (ZD# 22894) None None
Underwriting Bug PCORPCCP-4158 (8901) Query Needed: LS - Vehicles with $0 Premium (ZD# 22948) None None
Underwriting Bug PCORPCCP-4160 (8903) VHS - Score Correction Needed (ZD# 23027) None None
Accounting Bug PCORPCCP-4161 (8904) IL 1st Preferred - Payment Allowed Outside of Timeframe (ZD# 23029) None None
Accounting Bug PCORPCCP-4162 (8906) One Inc. - test data from PTS None None
Accounting Bug PCORPCCP-4163 (8907) Agency Fee Removed when Payment Plan Changed (ZD# 23137) None None
PRODUCERS Bug PCORPCCP-4164 (8908) CFE- Agent received errors when logging in to PTS, quoting, and trying to bind. (ZD# 23146) None None
Marketing Bug PCORPCCP-4165 (8909) PTS 4.0 - Admin User Unable to Complete Address Changes (ZD#21683) None None
Accounting Bug PCORPCCP-4166 (8910) Lonestar Claim Checks - Needs Dollar Sign (ZD# 23164) None None
Underwriting Bug PCORPCCP-4167 (8911) Unlink Quote attached to ILS 1053717-00 (ZD# 23194) None None
Underwriting Bug PCORPCCP-4169 (8913) Vehicle Age Factor in Texas Products (ZD# 23149) None None
IT Bug PCORPCCP-4171 (8915) Agero Security Updates None None

Big Blue Crusaders

iSeries

Metrics:  Big Blue Crusaders 
Version: iSeries FCIC 1.16.3 - 4/26/25
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
UnderwritingBugIS-1575Decimal Data Error on Notes application when demoing EFT Deactivate/Activate to usersNoneIssue was researched, identified and fixed.
Version: iSeries FCIC 1.16.4 - 4/28/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Underwriting Story IS-1665 Redbook Update 2025/May None Completed on 4/28/25
Underwriting Story IS-1585 Commercial Auto VIN Update (2025/Q2) None Completed Commercial VIN update on 4/28/25
Version: iSeries FCIC 1.16.5 - 4/29/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Story IS-1524 Update the Agent Mainteiance to prompt for producer email address. Set-up agent for Daily Activity Report Agent Maintenance was enhanced to collect the email address of the producer so that they can receive an email with the Daily Activity Report.
Marketing Story IS-1523 Provide an option to generate a list of records from the EMAILADDRF file Set-up agent for Daily Activity Report AN option that allows Marketing to produce a list of producers with Daily Activity Report emails.
IT Task IS-1667 Apply Cert for Lexis Nexis Lexis-Nexis SYNC (52873) Cert was applied
Underwriting Production Support IS-1664 23448 - EFT ADDING None Infrmation on policy does not indicate EFT. You will have to process another endorsement to change billing method to 'E'.
Product Story IS-1620 23166 - Request for Code Description List None List was provided
Underwriting Story IS-1548 Commercial Auto VIN Update (2025/Q2) None Commercial VIN Updated was completed on 4/28/25
Claims Story IS-858 Build Gonywhere project to place Daily Transaction file on Server Need Daily AS400 Claims Transaction File for Claims Adjuster Scorecard (91520) GoAnyWhere project was created and moved into production.
Underwriting Production Support IS-1645 23361 - LVA -000130638 None Made change to insure next invoice is created as EFT.
Product Story IS-1276 Export Rates for Product Pennsylvania Public Transportation Revision Rates needing upadtes was provided to the Product team
Version: iSeries FCIC 1.16.6 - 4/30/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Claims Story IS-857 Build transaction file for Daily AS400 Claims Transaction File for Claims Adjuster Scorecard (91520) Need Daily AS400 Claims Transaction File for Claims Adjuster Scorecard (91520) Completed creating the programs/files for the Claims adjuster Scorecard. YTD file was created and sent for first transmission. Daily process was moved into production on 4/29/25.
Version: iSeries FCIC 1.17.0 - 5/6/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Claims Production Support IS-1710 23734 - AS400 Child Ticket - Claims New Hire Leslie Carrilo None User wsa created.
Claims Task IS-1719 Error Creating a New User in AS400 None Problem is this new user does not have an email set up for firstchicagoinsurance.com only for warriorinvictus.com. The Network team needs to add this or if that is not the normal then we have to manually send out the email to the user.
IT Production Support IS-1714 23799 - Working from home, VPN went down in the middle of a batch - Cannot continue entering None User instrcuturd to try it again - no issues encountered.
Claims Production Support IS-1715 23801 - Password reset None Password has been reset.
Claims Production Support IS-1718 23811 - AS400 New Hires/Transfers - Arellia Orejel & Israel Lopez - Start Date 5/12/25 None Both Arellia Orejel and Israel Lopez were previously set up on the AS400 with the correct Claim settings.
CashMgmt Production Support IS-1713 23794 - AGENCY STATEMENTS ARE NOT BEEN SENT TO MY EMAIL None Possible user error, issue got resolved
Claims Production Support IS-1706 23714 - AS400 Child Ticket - Claims Call Center New Hire Emily Olivera None User has been setup and notified
Underwriting Production Support IS-1702 23675 - LVA129215 None The endorsement processed in last nights cycle so you can manual renew the policy today.
IT Task IS-1712 Error Creating a New User in AS400 None This was due to a security setting on the profile. It was manully updated.
Claims Production Support IS-1670 23464 - AS400 Child Ticket - Claims New Hire Eileen Binnion None User setup and notified
Claims Production Support IS-1674 23508 - AS400 Child Ticket - Claims Call Center New Hire Kai Rodriguez None User setup and notified
IT Production Support IS-1685 23552 - Creae two new users for User Management None User setup and notified
Underwriting Production Support IS-1700 23668 - CAL57903 None Master record missing in file CIPOMF. Had to rebuild record. Policy is now in an active status and able to be viewed.
Underwriting Production Support IS-1711 23747 - LONESTAR - NEED CREDENTIALS TO LOGIN TO LONESTAR WEBSITE None Worked with user to understand what is needed and provided direction.
Underwriting Production Support IS-1709 23733 - LVA129541 Please reset billing-Take payoff balance and divide amongst 6 installments None Updates to the billing was made.
Underwriting Task IS-1579 SYNC Deployment Planning Lexis-Nexis SYNC (52873) The SYNC project went live on 5/5/2025.
Product Story IS-1277 Import rates from product Pennsylvania Public Transportation Revision The revised rates from the product team were imported into the system.
CashMgmt Story IS-1617 Update users for access and email Accounting making a manual payment, which is replacing an EFT Payment, and needs the outstanding EFT payment flagged not to be processed (85828) Specific users were provided access to the new EFT Deactivate/Activate enhancement.
Accounting Production Support IS-1675 23515 - ADD RECIPIENT TO MONTHLY REPORT None Ticket 23549 opened for Network Team to add user to email group.
IT Story IS-1694 We need a command or program that can be called to DISABLE an AS/400 User Profile. None Command created to disbale user profiles.
Accounting Production Support IS-1704 23679 - prem refund checks are not printing None Error message on printer, checks printed with no issues.
Underwriting Production Support IS-1699 23666 - STOP EFT - LVA127576 None When removing EFT from a policy all outstanding EFT payments are also flagged not to take place. No payment will be made tomorrow thru EFT.
Underwriting Production Support IS-1696 23646 - Copy LVA129589 and LVA129590 to quote side None 23646 Policies were rewritten to new policies and moved to quote side.
Marketing Bug IS-1701 Email not taking on Daily Activity for 001-TXLS01-LARIOSINS None The problem was fixed and retested.
Accounting Production Support IS-1691 23589 - Difference on SR23105A Advance Written amount None Worked with user to identify error and reran report
Underwriting Production Support IS-1688 23582 - lva127062 None that $77.61 credit is from 04/28 endorsement. Portion of it is applied to current due and the rest is spread over future installments. That credit will get applied to next invoice.
Underwriting Production Support IS-1679 23538 - LVA128991 None Request has been completed and installments have been rebuilt.
Underwriting Production Support IS-1678 23536 - LVA124707 None Request completed and future installments were rebuilt.
Underwriting Story IS-1455 Add Tesla Edit/Rule change Pennsylvania Public Transportation Revision Tesla edit was added
Product Production Support IS-1622 23187 - AS400 Child Ticket - Product & Actuarial Analysis New Hire Antonia Albanese None User was added to the system per request.
Underwriting Production Support IS-1687 23580 - lv 87790 None User Error.
Claims Production Support IS-1672 23483 - AS400 Child Ticket Termination - Deanna Chandler (The Best Temp Agency) None This user ws checked and did not have AS/400 access.
Claims Production Support IS-1671 23478 - AS400 Child Ticket Termination - Tara Wright (The Best Temp Agency) None This user was checked and did not have AS/400access.
IT Production Support IS-1660 23423 - Nightly Cycle - Printer Coded None All required output was regenerated.
All Task IS-1647 FCIC Monthend Activities (2025/April) None All April Month-End activities have been completed.
IT Production Support IS-1673 23498 - SIS_IBS: Nightly Cycle cancelled In IBE0230R, error in trigger program was detected before write to IBBILT None Problem was identified and resolved.
Underwriting Production Support IS-1669 23461 - lva 127507 - duplicate payment posted. Please stop this one from processing. None 2nd CCD payment has been voided.
Claims Production Support IS-1655 23379 - please reset AS400 password None Password has been reset.
Product Task IS-1613 Review requirements with Product CA/PT Policy Jacket and Forms Changes - including Address Change We met wth Frank to review the requirements and answer any questions.
Version: iSeries FCIC 1.17.1 - 5/8/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Underwriting Story IS-1686 Address L/N SYNC Long Name issue None The longer name is now handled properly
Underwriting Story IS-1707 Review Summary description of MVR None Additional code translations were added to more accurately reflect the results of the MVR order.
Version: iSeries WEBSERVER 1.2.0 - 4/25/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
IT Story IS-1456 Review and Update Cabonite schedules with 2025 dates None Omission dates were updated from 2024 to 2025 and Februyar was changed from 29 to 28.
Version: iSeries WEBSERVER 1.2.1 - 4/30/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
IT Story IS-1565 Develop a Powertech backup process None Backup was reviewed with the vendor for proper jobs to start and end
IT Story IS-1554 Develop a backup for the Powertech stuff on WEBSERVER. None Backup job was created

Supernova Squad

Systems

Metrics:  Supernova Squad 
 
No Releases to Report!

Infrastructure Team

Infrastructure

Version: FortiClient/EMS Server 7.4.3 - 5/2/25
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
All Task None Upgrading Fortinet server version and migrate from Windows server to Linux Azure None This change involves upgrading and migrating the FortiClientEMS server from version 7.2.8 to 7.4.3. The primary objective is to remediate a low security vulnerability (FG-IR-23-344), which could allow an attacker to gain unauthorized access to the server. Fortinet also requires us to move from Windows server to Linux server. Greg S. spinning up new Linux server in Azure for this.