Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 6.9.0 - 4/24/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Compliance | Story | GW-3222 | Create endpoint to re-submit recent failed ISO Claimsearches | ISO claim search XML & Schema Error Message 300 | Endpoint created to allow us to automatically resubmit Claimsearched that have failed since the epic went live. |
| Compliance | Story | GW-3223 | Add Replacement Ind override in GW data report submission endpoint | ISO claim search XML & Schema Error Message 300 | For our automated resubmissions for previous failures, added a field to the API that will force the data report to be sent with replacementInd = 1 to Verisk. |
| Compliance | Story | GW-3221 | ISO CS - Asynchronous response servlet logging | ISO claim search XML & Schema Error Message 300 | Integrated our external logger with the java servlet that handles ISO CS “async responses”. Also did some pretty heavy refactoring of the existing external logger logic and interface in the guidewire codebase. |
| Compliance | Story | GW-3220 | ISO CS - Missing fields on "unknown claimants" (implementation) | ISO claim search XML & Schema Error Message 300 | If "unknown claimant" is checked, omits the claimant from ISO ClaimSearch reports. |
| Policyholders, Underwriting | Bug | GW-3019 | Expired DL not charging points OK | None | OK- Expired license charging correct points. |
| Marketing | Story | GW-1772 | 4 New GW Reports - Open Tasks, Renewal Retention, Quote Submission, Daily Transactions | None | The three reports passed testing. The only report that failed was Policies Needing Service - Required Doc's. System generated tasks appeared the report. The report should only contact Producer followed up tasks. |
Metrics:
Meteia
| Version: WEB USIC 1.17.0 - 04/24/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Policyholders | Production Support | WEB-1679 | 22417 - FW: FEEDBACK – USIC website | None | Enhanced Phone number and email capture abilities on feedback form |
| Version: WEB FCIC 1.21.0 - 04/24/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Story | WEB-1736 | FCIC Website Change - Policy Page | None | Update Privacy Policy page and move Privacy Notices into Policy Services Navigation Menu option |
| Version: WEB LS 1.4.0 - 04/24/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing, Producers | Production Support | WEB-1739 | 23131 - Unable to add new producers - TX Commercial - (website still broken) | None | Message on Add Producer to reinstate existing users can be added. Added more meaningful text for errors. |
| Version: WEB FCIC 1.20.0 - 04/17/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers, Policyholders | Story | WEB-1714 | WHPH - Office closure message | None | Display Work Hard Play Hard messages on our Marketing sites |
| Underwriting | Story | WEB-1600 | Update documents Illinois Tesla Revision QRB | 19773 - FCIC Illinois Commercial Auto Tesla – Website Changes | Update IL/IN Underwriting and Reference guides on CA QRB |
| Underwriting | Story | WEB-1599 | Update Indiana Tesla Revision Documents for FCIC | 19774 - FCIC Indiana Commercial Auto Tesla – Website Changes | Update UW and Reference guides on FCIC |
| Version: WEB IOL 2.6.0 - 04/17/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Policyholders | Production Support | WEB-1710 | 22773 - April InsureOnline.com Blog | None | Add April Blog |
| Version: WEB LS 1.13.1 - 04/17/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Story | WEB-1724 | Need to display generic error message when a user enter invalid login credentials | None | Lonestar will now display generic error message when email or password is incorrect and instruct them to reset their password. |
| Version: WEB WIN 1.4.0 - 04/17/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Story | WEB-1719 | Create Recaptcha for Warrior Insurance Network site- Producer Portal page | None | None |
| April Mid-Month Status | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT, Mailroom | Story | PCORPCCP-4114 | PCORP-8835 Reinstatement Memos | None | None |
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 1.16.2 - 04/21/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Story | IS-1571 | FCIC CA IN - Policies containing one or more trailer units with no traditional power units/motor vehicles are no longer acceptable risks | None | Edit was added and moved to production on 4/21/25. |
| Underwriting | Story | IS-1561 | FCIC CA IL - Policies with one or more trailer units with no traditional power units/motor vehicles are no longer acceptable risks | None | Edit was added and moved to production on 4/21/2025 |
| Underwriting | Story | IS-1452 | 22144 - Add Megan to AS400 reports | None | Megan was added to the distribution of the reports. |
| Version: iSeries FCIC 1.16.1 - 04/16/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Story | IS-1176 | 20210 - Texas Quarterly Commercial Lines Statistical Plan (TCLSP) 2025/Q1 | None | Quarter 1 Texas Filing Completed 4/16/25. |
| Product | Story | IS-1540 | 22617 - Update to AS400 Reports with Additional Field | None | Requested report were created and approved by product. This change will also be moved into production going forward. |
| IT | Story | IS-1454 | Update WEBSERVER Backup Omission Dates | None | Omission dates were updated from 2024 to 2025. |
| Underwriting | Story | IS-1019 | Update Billing Inquiry program | Accounting making a manual payment, which is replacing an EFT Payment, and needs the outstanding EFT payment flagged not to be processed (85828) | BIlling program was enhanced to support the Deactivate/Activate EFT feature |
| Accounting | Story | IS-911 | Updates to CC Payment Processing program to call new Maintenance program | Accounting making a manual payment, which is replacing an EFT Payment, and needs the outstanding EFT payment flagged not to be processed (85828) | The CC payment program was updated to include the deactivate/activate process |
| Accounting | Story | IS-910 | Updates to ACH Payment Processing program to call new Maintenance program | Accounting making a manual payment, which is replacing an EFT Payment, and needs the outstanding EFT payment flagged not to be processed (85828) | THe ACH proces was enhanceed to support the new EFT Deactivate/Activate process |
| Accounting | Story | IS-909 | New Maintenance Program | Accounting making a manual payment, which is replacing an EFT Payment, and needs the outstanding EFT payment flagged not to be processed (85828) | A new program to support the Deactivate/Activate feature |
| Version: iSeries FCIC 1.16.0 - 04/15/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Production Support | IS-1611 | 23078 - Correct Coverage Error - CAL73880 | None | Correction completed. Records missing in file ALPLCV. |
| Accounting | Production Support | IS-1566 | 22777 - Commission CMA001 INTEGRATE LVA124063 | None | I created your request for policy LVA 125184 total written/earned. I will email you the report. |
| Underwriting | Production Support | IS-1590 | 22408 - Re: 3/24/25 New hire Michell Lopez Gutierrez- Direct Bill Assistant | None | Added accounting option for menu selection. |
| Underwriting | Production Support | IS-1609 | 23033 - MVR not Verifiying for agent to bind coverage | None | Reason this got rejected for unverifiable MVR due to possible DL mismatch. This will get rejected for Ineligible Risk due to MVR history or Unverifiable MVR. |
| Underwriting | Production Support | IS-1608 | 23028 - LVA131083 - Cancel Credit Card payment | None | Payment has been voided. |
| Underwriting | Production Support | IS-1602 | 22952 - Copy LVA123224 to new business quote in AS400 production | None | Quote LV 87497 has been created. |
| Underwriting | Production Support | IS-1601 | 22950 - STOP CREDIT PAYMENT CAL 82683 | None | Payment has been voided. |
| Underwriting | Production Support | IS-1600 | 22940 - LVA129182 | None | Current due has been changed to zero and future installments recalculated |
| Underwriting | Production Support | IS-1599 | 22921 - Copy LVA126603 to new business quote side | None | I copied it to LV 87492. |
| Underwriting | Production Support | IS-1598 | 22908 - Quotes | None | Please try it again, Planet Press service was stopped, I restarted it. |
| Claims | Production Support | IS-1578 | 22834 - AS400 Child Ticket - Claims New Hire Tara Wright | None | It has been confirmed that user does not need AS400 access. Ticket will now be closed. |
| Underwriting | Production Support | IS-1591 | 22884 - New business quote transfer fail | None | Investigated and all looks good. They retried the transfer and all worked. |
| PrintShop | Production Support | IS-1594 | 22891 - planet press | None | Planet Press paper moved back to Konica C14000 |
| Marketing | Production Support | IS-1592 | 22886 - password reset | None | Password was reset and credentials emailed. |
| Underwriting | Production Support | IS-1593 | 22888 - Unable to use AS400 tablet | None | Assigned tablet password and emailed credentials. |
| PrintShop | Production Support | IS-1569 | 22789 - Planet press reroute output to another printer | None | Printer switched to Don's printer. |
| Underwriting | Production Support | IS-1559 | 22726 - CA78660 Daily_Report_ALP_Error_Log | None | I removed Renewal/P activity and policy now has Endorsed Activity. Once endorsement cycles thru, please manually renew this policy. |
| IT | Story | IS-1396 | Policy Inquiry Table/Inventory & Documentation-FCIC | None | Documentation we have was sent to Bob. |
| Claims | Story | IS-1395 | Claims Table/Inventory and Documentation-FCIC | None | Documentaiton on the database was provided to Bob H. |
| Underwriting | Production Support | IS-1570 | 22797 - Michell Gutierrez - login issues | None | Made corrections to users profile setting. |
| Underwriting | Production Support | IS-1567 | 22778 - LVA -000300388 | None | Made change to insure next invoice is created as EFT. |
| IT | Task | IS-1544 | Clean up output queues on the FCIC system | None | Specific output queues were cleaned up and a job to keep them clean is in place |
| IT | Task | IS-1508 | WEBSERVER Spool File Cleanup | None | A clean up job for specific output queue clean up was done. |
| Claims | Production Support | IS-1573 | 22819 - need as400 password reset please | None | Password has been reset and you should receive an email |
| IT | Story | IS-1436 | EFT DEV & QA Testing | None | Testing of the EF project for Activate/deactive was completed |
| Product | Story | IS-1457 | Review specs and propose dates for PA PT RR | Pennsylvania Public Transportation Revision | A review of the project and prospsed dates provided |
| Version: iSeries FCIC 1.15.0 - 04/11/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Claims | Production Support | IS-1577 | 22831 - AS400 J. Bogosian- name change | None | Joanna's name was changed in AS400. |
| IT | Task | IS-1472 | Schedule Powertech review with CSO/Adam for WEBSERVER access | None | The team met with Adam at CSO to review what he knows about Powertech on the WEBServer. |
| CashMgmt | Production Support | IS-1551 | 22698 - REMOVE EFT LVA 127747 | None | I deactivated that pending EFT record so that you can post the payment. |
| Underwriting | Production Support | IS-1558 | 22725 - as400 permission | None | Added to option 12 giving the user authority to override CC amounts. |
| Underwriting | Production Support | IS-1562 | 22753 - LVA129551 | None | Request completed. Current amount due adjusted and rebuild installments. |
| Underwriting | Production Support | IS-1563 | 22756 - lva127042 eft payment | None | It looks like the payment must have gotten deactivated. You can make the manual payment and thre are no worries of it getting duplicated. |
| Claims | Production Support | IS-1556 | 22719 - AS400 Child Ticket - Claims Call Center New Hire Mario Mancilla | None | User was created successfully. |
| Claims | Production Support | IS-1555 | 22715 - AS400 Child Ticket - Claims Call Center New Hire Nancy Navarrete | None | User was added successfully. |
| Marketing | Production Support | IS-1557 | 22723 - ADD NEW PRODUCER TO DAILY ACTIVITY | None | Producer set up to receive daily activity |
| Claims | Task | IS-1466 | WINNIE- BA Documentation for PTS Workflow | Create FNOL Call Center Agent | Claims Flow documented for PTS and GW |
| IT | Bug | IS-1553 | WEBSERVER ALL_USER job has errors | None | The Powertech libs ( 2 of them) were removed from the backup so that the backup can complete. These libraries were put into their own backup where the jobs can be ended and started so that they backup completes. |
| Claims | Production Support | IS-1564 | 22761 - AS400 Child Ticket Termination - Tyrone Slaton Jr. (The Best Temp Agency) | None | SYstem was reviewed and Tyrone Slaton Jr. didn't have AS400 login. |
| Claims | Production Support | IS-1560 | 22728 - AS400 Child Ticket Termination - Lavita Carroll (Eberl Temp Agency) | None | System was reviewed and Lavita Carroll didn't have as400 login. |
| Claims | Production Support | IS-1535 | 22594 - FW: Ticket #22188 We need access to WVN to report reinsurance, which is very important. | None | All users now have access. |
| IT | Task | IS-1552 | Add Mike Cunningham to the BBC Production Support notification email | None | Mike was added to the Production Support email notification process within Jira. |
| Product | Story | IS-1458 | Copy of WVN output for Product | None | Worked with Product and Printshop to make copy of production output and got that over to Product (Angie) |
| Underwriting | Production Support | IS-1531 | 22553 - LVA 125436 | None | Change was made to insure EFT invoice would be created on 4/23/25 |
| Accounting | Bug | IS-1547 | Positive Pay Issue | None | Positive Pay error due to email notifications canceling. I reran the process without any further issues. |
| Underwriting | Production Support | IS-1541 | 22619 - 01 LVA -000130756 | None | Records were updated so it goes out as EFT. |
| Claims | Production Support | IS-1546 | 22636 - AS400 Child Ticket Termination - Tyshonne Skinner (Eberl Temp Agency) | None | System was reviewed, user didn't have as400 login. |
| Claims | Production Support | IS-1545 | 22631 - AS400 Child Ticket Termination - DeSeon Williams (Eberl Temp Agency) | None | System was reviewd and user didn't have as400 login. |
| HR | Production Support | IS-1543 | 22625 - AS400 Child Ticket Termination - Tinamarie Fratantion (Preferred Risk Insurance Services) | None | SYstem was reviewed and user didn't have as400 login. |
| Product | Story | IS-1107 | FCIC Indiana Commercial Auto Tesla and ADL-Term Factor Revision – AS400 Changes (19771) | 19774 - FCIC Indiana Commercial Auto Tesla – Website Changes | The Tesla edit and ADL Factor change has been made. |
| Claims | Production Support | IS-1539 | 22610 - AS400 Password Reset | None | I confirmed that the user is able to login. |
| Underwriting | Story | IS-1108 | FCIC Illinois Commercial Auto Tesla and ADL-Term Factor Revision – AS400 Changes (19772) | 19773 - FCIC Illinois Commercial Auto Tesla – Website Changes | Tesla edit and Additional Insureed Factor were updated. |
| Underwriting | Production Support | IS-1536 | 22601 - AS400 Child Ticket Termination - Ingrid Stokes (LoneStar) | None | System reviewed and Ingrid Stokes didn't have AS400 email. |
| CashMgmt | Production Support | IS-1533 | 22585 - AS400 ERROR REPORT 4/11/2025 | None | One of user emails was disabled which caused this report to fail. |
| Marketing | Production Support | IS-1529 | 22546 - Sweep Banking Update for AI United | None | Both producer accounts were updated from the attached spreadsheet. |
| Underwriting | Production Support | IS-1528 | 22540 - remove renewal p lva 127043 | None | Renewal P has been removed. |
| Claims | Production Support | IS-1526 | 22525 - I need to reset my AS400 Password | None | Credentials emailed and password reset. |
| Underwriting | Production Support | IS-1522 | 22496 - CAL 80668 | None | Rebuilt installments on policy |
| PrintShop | Production Support | IS-1514 | 22462 - Nightly Cycle | None | Planet Press paper was all printed successfully. |
| Underwriting | Production Support | IS-1525 | 22520 - need as400 password reset | None | Password has been reset |
| Underwriting | Production Support | IS-1518 | 22475 - LVA -000300281 | None | EFT added to policy after the invoice was created. |
| Underwriting | Production Support | IS-1516 | 22466 - LVA 128187 | None | Change was made to insure invoice would be created as an EFT Invoice. |
Metrics:
Supernova Squad
| Version: WEB WIN 1.4.0 - 04/24/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Task | None | Update Warrior Insurance Network pipelines | None | Updated pipelines for WIN website. |
| Version: PlanetPress01 1.1.0 - 4/15/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Task | None | Rebooting PlanetPress01 to finishing installing windows updates | None | Scheduled reboot of PlanetPress01 server to complete installation of pending Windows updates and ensure system stability. |
| Version: FortiSwitch 7.4.6 - 4/25/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| All | Task | None | Firmware upgrades on Bedford FortiSwitches | None | Implemented FortiSwitch firmware 7.4.6 at Bedford Park location, which includes enhanced security posture and stability improvements. |
| Version: Firewall 2.0.1 - 4/17/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| All | Task | None | Transition to FortiAuthenticator instead of LDAP for VPN authentication | None | The VPN user groups SSLVPN and SSLVPN-Tunnel will transition from authenticating via the current LDAP server to using FortiAuthenticator. This change is driven by a recently disclosed LDAP vulnerability detailed in Fortinet PSIRT Advisory FG-IR-24-435. |
April 11th