October 24th October 10th September 26th September 12th Full Release History

Digital Systems, Business Systems, and Project Orion Teams

November 7th Release Notes
covering releases for Sprint 2025.10.S2 and Sprint 2025.10.S3
Release Notes
Team Metrics
Helpdesk Metrics

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Vanguard and Andromeda Meteia SV3 Big Blue Crusaders Supernova Squad Infrastructure

Vanguard and Andromeda Teams

Project Orion

Metrics:  Project Orion  Vanguard  Andromeda 
Version: Orion One 8.4.1 - 10/28/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers, Underwriting Bug GW-5396 Unable to process error during Endorsement for WI Policies - WIY0008833 and WIY0008899 None Process name change endos without a hard stop.
Marketing, Producers, Underwriting Story GW-5385 HOTFIX: WV RidgeRunner Revision None Effective 10/29/25. Revisions include: Base Rate, Insurance Score Factors, Territory Factors and Limit Factors
Version: Orion One 8.5.0 - 11/06/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Underwriting Bug GW-5463 33061 - A specific term will not open. None Users were unable to open billing screen on -03 term. Users are now able to open billing screen for all terms.
Policyholders, Producers, Product, Underwriting Story GW-5280 Vehicle Surcharge List - OH Maverick - Revision OH Maverick Rate Revision Surcharge is added to Teslas.
Product, Underwriting Form GW-4671 All States - Producer Package None Correcting forms included in Producer Package for All States.

Meteia

Digital Presence (Web)

Metrics:  Meteia 
Version: WEB FCIC 1.40.0 - 10/29/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers Production Support WEB-3058 FCIC Website Banner Update By Halloween None Update banner for halloween
Agent Production Support WEB-3056 AGENT REPORTING FCIC PUBLIC TRANS RATER NOT WORKING None Previous QRB changes corrected to fix issue.
Producers Production Support WEB-3028 33205 - FCIC Website - Indiana FIRST Automobile Program None IN FIRST updated guideline doc
Version: WEB FCIC 1.41.0 - 11/06/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers Production Support WEB-3174 33931 - TN Maverick Brochure None Added a brochure for producers in Tennessee to see on the FCIC site.
Producers Production Support WEB-3170 33912 - FCIC Website Ohio Maverick Revision None Swapped the old Auto Policy and Underwriting Guidelines documents with the new ones to Ohio Maverick.
Producers Production Support WEB-3104 33492 - FCIC Online Training Document Addition None Added training documents for producers on FCIC site.
Marketing Story WEB-3045 Create Verified Reviews Carousel for FCIC and USIC None Added VerifiedReviews carousel to FCIC and USIC homepages.
Marketing Production Support WEB-2677 31406 - Please add Verified Reviews on both USIC and FCIC websites None Added VerifiedReviews carousel to FCIC and USIC homepages.
Producers, Product Production Support WEB-2610 31000 - TN requirements needed for 11-3-25 launch None Added Tennessee documents, and updated verbiage in several location to include Tennessee.
Version: WEB LS 1.28.0 - 10/29/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers Production Support WEB-3054 33276 - Fix Banner on LS Producer Portal None Banner corrected to St. Jude banner.
Version: WEB IOL 2.14.0 - 10/29/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Production Support WEB-3073 October InsureOnline.com Blog None Add October blog
Version: PHIS 1.1.0 - 11/06/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Story WEB-3177 Open Enrollment 2025 on the PHIS website None Images, text, and dates were changed in preparation of Open Enrollment
Version: WEB USIC 1.33.0 - 10/29/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Producers Production Support WEB-3021 33185 - USIC Website AZ Road Warrior revision None USIC updating Auto Arizona Application document
Producers Production Support WEB-3013 33134 - USIC Website Illinois Road Warrior Safe Driver None Updated Illinois Road Warrior Underwriting guidelines on the USIC website.
Claims Production Support WEB-2647 31216 - FW: USIC Accident Report | Duplicate reports None Added duplicate submission prevention to FCIC and USIC forms.
Version: WEB USIC 1.34.0 - 11/06/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Story WEB-3045 Create Verified Reviews Carousel for FCIC and USIC None Added VerifiedReviews carousel to FCIC and USIC homepages.
Marketing Production Support WEB-2677 31406 - Please add Verified Reviews on both USIC and FCIC websites None Added VerifiedReviews carousel to FCIC and USIC homepages.
Version: WEB WIN 1.12.0 - 11/06/2025
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Marketing Production Support WEB-3166 33843 - Need to update that we are licensed in 26 states and add Utah to list None Updated WarriorInvictus list of licensed states to include Utah, and total to 26.

SV3 Team

PTS

Version: October Month-End Report
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Claims Story PCORPCCP-49 Check claims lookup load query None None
Policyholders Story PCORPCCP-340 Issue with Endorsement Processed by Agent None None
Policyholders Story PCORPCCP-407 Lonestar Payments posted on UR None None
Policyholders Story PCORPCCP-458 First Policy Issued at sub producer level. None None
Policyholders Story PCORPCCP-3416 LS: Commission Report (HDT#80322) None None
Policyholders Story PCORPCCP-3461 First Program Rating Issue None None
Policyholders Story PCORPCCP-4632 Address Error for Datasource Missing - Payment Acknowledgement & Main Page Performance Lag None None
Policyholders Story PCORPCCP-4306 26182 - Compare sales report changes None None
Policyholders Story PCORPCCP-4371 28021 - Unable to access exclusion or application under forms None None
Producers Story PCORPCCP-4408 26768 - Agents should be able to add EFT when processing a producer EFT on new business None None
Policyholders Story PCORPCCP-4631 Printing Items/Doc Service Initial Push - Invoice None None
Policyholders Story PCORPCCP-4461 One Inc Integration None None
Claims Story PCORPCCP-4483 New Suspense request - CLUE ZD#30574 None None
Policyholders Story PCORPCCP-4500 30989 - Invoice format is wrong through electronic delivery None None
Compliance Story PCORPCCP-4512 Missouri's New Motor Vehicle Insurance Verification System None None
Policyholders Story PCORPCCP-4515 Query Needed ZD#31264 None None
Policyholders Story PCORPCCP-4522 31415 - PTS 3.5-"Description" under Pay section None None
Policyholders Story PCORPCCP-4523 Billing Forms: Update Regarding $4.95 One Inc Processing Fee (Hot Fix) None None
Policyholders Story PCORPCCP-4539 Texas Ranger - Password Resets (ZD# 31624) None None
Policyholders Story PCORPCCP-4540 Billing Forms: Update Regarding $4.95 One Inc Processing Fee for USIC IL Products (Hot Fix) None None
Product Story PCORPCCP-4541 Redbook Update OCT0125 None None
Product Story PCORPCCP-4544 HSCM TX Point Rider Form Revision IT Specifications Package Effective 10/31/2025 for NB and RB None None
Policyholders Story PCORPCCP-4545 FCIC TX Lonestar Maverick Form Revision IT Specifications Package Effective 10/31/2025 for NB and RB ZD#31788 None None
Policyholders Story PCORPCCP-4547 New York and New Jersey Licenses Should Be Unacceptable For All IL and IN Products None None
Product Story PCORPCCP-4548 OACM Lonestar Maverick and OACM Lonestar Standard forms with payment coupons None None
Policyholders Story PCORPCCP-4550 Request to Add AM and PM to Receipts In PTS None None
Policyholders Story PCORPCCP-4557 Hot Fix - IL FIRST Rating Issues None None
Producers Production Support PCORPCCP-4297 Agency is Unable to Take Payments (ZD# 25664) None None
Policyholders Production Support PCORPCCP-4479 Termination RP was Duplicated (ZD#30425) None None
Policyholders Production Support PCORPCCP-4496 "An error occurred while trying to check the UMPD of other vehicles. Error code: 500" None None
Policyholders Production Support PCORPCCP-4509 remove email on old policy 559794 None None
Policyholders Production Support PCORPCCP-4510 Quote not converting to Policy - (ZD# 31169) None None
Product Production Support PCORPCCP-4516 Corrections: Lonestar Maverick Rate Revision IT Specifications Package Effective 9/1/2025 for NB and RB (ZD# 28648) None None
Policyholders Production Support PCORPCCP-4533 PTS 3.5 defaulting cancellation date None None
Policyholders Production Support PCORPCCP-4535 24TXM89330 None None
Policyholders Production Support PCORPCCP-4543 31777 - Policies not on report None None
Policyholders Production Support PCORPCCP-4546 31806 - Foreign/International Discount dropping off at renewal None None
Policyholders Production Support PCORPCCP-4451 Need to remove EFT - Policy#TPR103725-04 Insured: Joyce M. Bright ZD#31912 None None
Policyholders Production Support PCORPCCP-4552 every file I try to get in I get the same error ZD#31917 None None
Claims Production Support PCORPCCP-4553 25ULS60549 - cant edit claim in pts 4.0 ZD#31921 None None
Policyholders Production Support PCORPCCP-4554 RENEWAL DP DID NOT PULL , EFT WAS ADDED PRIOR TO RENEWAL INVOICE GENERATED ZD # 31919 None None
Policyholders Production Support PCORPCCP-4555 Policy renewed with more than 14 day lapse None None
Policyholders Production Support PCORPCCP-4558 First Program rater is giving rates in the XML for quotes without Prior Insurance None None
Compliance Production Support PCORPCCP-4560 31900 - SR26/SR22 certificate is blank None None
Policyholders Production Support PCORPCCP-4561 Lonestar FCIC check queue is not loading ZD # 31994 None None
Policyholders Production Support PCORPCCP-4562 Some EFT payments are not being swept None None
Policyholders Production Support PCORPCCP-4564 Recurring CCD Declines Not Working as Expected (ZD# 31982) None None
Policyholders Production Support PCORPCCP-4565 Unlink Policy/Quote (ZD# 31986) None None
Policyholders Production Support PCORPCCP-4566 CFE - Received after Logging in to 4.0 None None
Policyholders Production Support PCORPCCP-4569 Texas Lonestar - IVR Issues (ZD# 32036) None None
Policyholders Production Support PCORPCCP-4570 KSM 1209151-01 System issued an Unhandled Exception Occurred Error while adding a driver None None
Policyholders Production Support PCORPCCP-4571 Error ocurring when trying to do an endorsement for KSM 1210429-01 None None
Policyholders Production Support PCORPCCP-4572 Extra Cancel Premium being applied Policy #: TPR105505-01 ZD # 32196 None None
Policyholders Production Support PCORPCCP-4574 First Chicago Report None None
Policyholders Production Support PCORPCCP-4577 Staging CFE None None
Policyholders Production Support PCORPCCP-4578 Policy #: KSM 1105759-06 Insured: RHONDA LYLE None None
Policyholders Production Support PCORPCCP-4580 Need to back date a cancel POLICY: TXM309721-00 & TXM309721-01 None None
Policyholders Production Support PCORPCCP-4581 CFE: Received Error when Processing an Endorsement (ZD# 32468) None None
Policyholders Production Support PCORPCCP-4582 32478 - TPR107807 - incorrect effective date None None
Policyholders Production Support PCORPCCP-4584 FCIC LexisNexis_PTS_Elios_dailysend failed None None
Policyholders Production Support PCORPCCP-4587 LS - Credit Card Issues (ZD#32040) None None
Producers Production Support PCORPCCP-4589 Agent Permission Changes not Updating Correctly (ZD# 32530) None None
Policyholders Production Support PCORPCCP-4590 Need to back date a cancel Policy #TXM270875-00, TXM270875-01, TXM270875-02 None None
Underwriting Production Support PCORPCCP-4591 32676 - VHS Scores Not Running in FCIC TX Maverick and TX Point Rider None None
IT Production Support PCORPCCP-4598 Access to Slack and CCP Portal None None
Policyholders Production Support PCORPCCP-4600 Run a query for policies issued under agency 4512706-000-00 for Compare from 01/01 to current. None None
Product Production Support PCORPCCP-4601 28650 - HSCM TX Renegade Rate Revision IT Specifications Package Effective 9/1/2025 for NB and RB None None
Policyholders Production Support PCORPCCP-4603 Wrong Date for Write-Offs None None
Claims Production Support PCORPCCP-4604 Claim Number Change (ZD# 32891) None None
Underwriting Production Support PCORPCCP-4606 Road Ranger Score: Agent Not Able to Quote TNC None None
Compliance Production Support PCORPCCP-4607 32962 - no Sr22? None None
Policyholders Production Support PCORPCCP-4609 Need Quote Unlinked (ZD# 32957) None None
Claims Production Support PCORPCCP-4610 Claim Check Printing Error None None
Policyholders Production Support PCORPCCP-4613 Policy#KSM 1218766-00 Insured: Roberto Ortiz-Reyes ZD#33119 None None
Compliance Production Support PCORPCCP-4614 Indiana SR22 appeared in the Illinois Import Error Report ZD#33118 None None
Policyholders Production Support PCORPCCP-4617 Unable to update address for KSB 1090540-01 None None
Claims Production Support PCORPCCP-4618 Claim number needs to be changed None None
Claims Production Support PCORPCCP-4619 Claim number year incorrect None None
Policyholders Production Support PCORPCCP-4623 KSB 1186553-00 Ability to reinstate None None
Policyholders Production Support PCORPCCP-4626 33394 - Elios did not send None None
Policyholders Production Support PCORPCCP-4629 PTS Error Message ZD#33420 None None
Policyholders Production Support PCORPCCP-4633 33484 - Q52163395 Insured: Mariela Guerra Gonzalez None None
Policyholders Production Support PCORPCCP-4639 33549 - Policy with a 63 digit term # None None

Big Blue Crusaders

iSeries

Metrics:  Big Blue Crusaders 
Version: iSeries WVN 1.15.0 - 10/30/25
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
ConsumerServicePortal Story IS-2052 WVNational websites (Portal and Agents) SSL Cert Updates None The SSL Certs on the Agents and Portal WVNational.com websites have been updated.
Version: iSeries WVN 1.14.0 - 10/29/25
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
Underwriting Story IS-2720 Extend WV New Business until 1/1/2026 None Extended allowing new business on WVN AS/400 system until 12/31/2025

Supernova Squad

Systems

Metrics:  Supernova Squad 
Version: N/A
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
No Releases to Report!

Infrastructure Team

Infrastructure

Version: N/A
Impacted Area Issue Type Issue Key Summary Epic/Project Release Notes
All Story N/A Add 3rd Tertiary DNS public Google DNS to firewal None This will allow users on those VLANs/SSIDs to be able access public internet resources in the case the 2 internal DNS servers have issues.
All Story N/A Display extension for callback request None Add a messages tool in Studio script to present the callback extension to a MAX agent
IT Task N/A Update Firmware for FortiAnalyzer None This will help the overall security posture, mitigating known vulnerabilities on old firmware and help maintain compatibility with upcoming FortiOS (FortiGate) upgrades to 7.4.9
All Story N/A Creating a connection from ProofPoint DLP to Azure None This change establishes a secure outbound mail gateway between Microsoft 365 (Azure) and Proofpoint's Data Loss Protection (DLP) platform. All outbound email will now be routed through Proofpoint for DLP inspection, encryption, and policy enforcement before delivery to external recipients. The goal is to prevent sensitive or confidential data from leaving the organization unintentionally, strengthen compliance posture, and enhance visibility into outbound communications
All Story N/A Create an email alert when certain undesirable Firewall traffic occurs None This new alert is in response to the DNS outage that occurred on 10/1 and will give us early notification if a similar issue were to ever arise again.
All Story N/A Upgrade Firmware on all Firewalls None This will help the overall security posture, mitigating known vulnerabilities on old firmware
All Story N/A Upgrading Fortclient EMS server from 7.2.10 to 7.2.12 None This change involves upgrading the EMS (Endpoint Management Server) from version 7.2.10 to version 7.2.12 to address VPN connectivity issues and resolve other operational concerns.

How Releases are Numbered

Release numbers have three parts, separated by a dot: