Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 8.1.0 - 9/11/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Policyholders, Product, Underwriting | Form | GW-4685 | Renewal ID cards generating with payment | None | Fix for endorsements after a renewal is initiated, so all Insurance Cards attach to a policy and not just the endorsed vehicle. |
| Policyholders, Product | Form | GW-4672 | TX State Form - 571A Financial Responsibility attaching when no SR22 on the policy | None | Correction to attachment logic for TX Ranger 571A form when no SR22 is on a policy. |
| Policyholders, Underwriting | Story | GW-4623 | OK Road Warrior - Operator Eligibility - Rules | None | OK- Corrected driver loss eligibility rules with effective dates of 09/16/2025 NB and 10/06/2025 RB. |
| Policyholders, Product, Underwriting | Story | GW-1595 | Handling NSF Payments for WI & TN | Guidewire Billing Evaluation | WI-Cancel notice will generate at the time an automated payment is NSF'd during the job run. |
| Version: Orion 8.2.0 - 9/25/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Accounting, Marketing, Policyholders, Producers | Bug | GW-5180 | Mismatch Between NACHA Routing Numbers from Producers and what's found in the GW system | None | Resolved the mismatch between the routing number in the NACHA file and the Guidewire system |
| Accounting, Claims, Producers, Underwriting | Story | GW-5087 | Upgrading Pagination settings on Task Display UI | None | Tasks will display 50 per page. |
| Claims | Bug | GW-4966 | UPGRADE: Claims Internal WebPath Error Accessing Payments on Claims | None | We resolved an issue that caused an Internal WebPath Error when claims adjusters attempted to access the Payments tab after entering a payment. Adjusters can now view payment details immediately without being blocked |
| Policyholders, Producers, Underwriting | Bug | GW-4116 | Agency Renewal Fee added at Renewal Activate - OHZ0008861-02 | None | Agency Renewal Fee is only to be added at Renewal Start if the producer has the fee in their profile at the time. |
| Accounting, Producers, Underwriting | Bug | GW-1458 | Billing Adjustment Agency Fee Reversal - All States | None | Agency fees are no longer refunded when processing flat cancellations, removing the need for underwriters to adjust the account to factor in these fees. Fees will be returned upon payment reversal (accounting confirmed this behavior as the reversal will take the total payment amount from our account regardless of what INOW says). Agency fees are now appropriately categorized as well |
Metrics:
Meteia
| Version: WEB FCIC 1.35.0 - 9/18/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-2575 | 30763 - Updated Business Contact Guide | None | Updated fcic business contact guide |
| Producers | Production Support | WEB-2563 | 30740 - ID Card Holder Image | None | Update ID holder image for fcic |
| Producers | Production Support | WEB-2355 | 29505 - FCIC Website Wisconsin Maverick | None | Updated Wisconsin Maverick Auto Desktop Guide and Pay Plan document on FCIC website. |
| Producers | Production Support | WEB-2342 | 29369 - FCIC Missouri Maverick Website | None | Updated Missouri Maverick Auto Desktop Guide & Pay Plan document on FCIC |
| Version: WEB FCIC 1.36.0 - 9/25/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-2638 | 31171 - FCIC + USIC Document Addition | None | Added Guidewire Quote Printing document to Online Training pages on FCIC and USIC websites. |
| Producers | Production Support | WEB-2364 | 29558 - FCIC Website - Illinois Maverick Update | None | The document Illinois Maverick Desktop Guide and Pay plans has been updated on FCIC website |
| Producers | Production Support | WEB-2363 | 29519 - FCIC Website - Indiana Maverick Update with Desktop Guide | None | This document Indiana Maverick Update with Desktop Guide has been added to FCIC Website |
| Producers | Production Support | WEB-2358 | 29512 - FCIC Website Texas Lonestar | None | FCIC Document update for Lonestar Maverick Auto Desktop Guide with Pay plans |
| Version: WEB USIC 1.28.0 - 9/18/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-2634 | 31128 - Server Error in "/" Application error message when attempting to log into the USIC website. | None | Fixed log in issue/error with USIC website |
| Producers | Production Support | WEB-2578 | 30767 - Updated Business Contact Guide | None | Update usic business contact guide. |
| Marketing | Production Support | WEB-2361 | 29516 - USIC Website Illinois Road Warrior Safe Driver | None | Update USIC Website Illinois Road Warrior Safe Driver doc |
| Producers | Production Support | WEB-2360 | 29515 - USIC Website update Oklahoma Road Warrior | None | Updated Oklahoma Road Warrior Desktop Guide and Pay Plan document on USIC website. |
| Producers | Production Support | WEB-2357 | 29510 - USIC Website Update for Texas Ranger | None | Updated Texas Ranger Personal Auto Desktop Guide and Pay Plan document on USIC website. |
| Version: WEB USIC 1.29.0 - 9/25/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-2638 | 31171 - FCIC + USIC Document Addition | None | Added Guidewire Quote Printing document to Online Training pages on FCIC and USIC websites. |
| Version: WEB WVNAIC 2.10.1 - 9/18/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-2565 | 30742 - Update Business Contact Guide (without typo) | None | Updated wvn business guide. |
| Version: WEB WIN 1.10.0 - 9/18/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-2332 | 29291 - Update to Warrior Insurance Network Website | None | Added Utah to the map and then made sure that it's gray color to stand out. |
| Version: WEB TXR 1.19.0 - 9/25/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-2576 | 30765 - Updated Business Contact Guide | None | Updated document Business Contact Guide in Texas Ranger MGA site |
| Version: WEB LS 1.25.0 - 9/25/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-2701 | 31569 - Update Texas Lonestar Message for September Month End | None | Added Month End message for Lonestar |
| Version: WEB IOL 2.12.0 - 9/25/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-2636 | 31136 - September InsureOnline.com Blog | Production Support - Meteia | IOL Blog for September |
| Version: September Mid-sprint Report - 9/15/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Policyholders | Story | PCORPCCP-4476 | Doc Service Testing - General Liability | None | None |
| Policyholders | Story | PCORPCCP-4474 | Review First Tier query for optimization | None | None |
| Policyholders | Story | PCORPCCP-4459 | OACM Texas Lonestar Standard Rate Revision | None | None |
| Policyholders | Story | PCORPCCP-4450 | Separate SR22/26 Export file needed for USIC policies | None | None |
| Policyholders | Story | PCORPCCP-4361 | Unable to update a DL in PTS 4.0 after verification | None | None |
| Policyholders | Story | PCORPCCP-4361 | Unable to update Montana DL# in PTS 3.5 | None | None |
| Policyholders | Production Support | PCORPCCP-4510 | PCORP-9418 Quote not converting to Policy | None | None |
| Policyholders | Production Support | PCORPCCP-4508 | PCORP-9415 Expense Constant is Incorrect | None | None |
| Policyholders | Production Support | PCORPCCP-4502 | PCORP-9409 Texas Lonestar removing E-Signature | None | None |
| Policyholders | Production Support | PCORPCCP-4501 | PCORP-9408 Policy bound with only $1 | None | None |
| Policyholders | Production Support | PCORPCCP-4498 | PCORP-9405 Policy not on report | None | None |
| Policyholders | Production Support | PCORPCCP-4495 | PCORP-9402 Unacceptable vehicle | None | None |
| Policyholders | Production Support | PCORPCCP-4488 | PCORP-9395 Insured Request Cancelations not batch for TXM and LSM policies | None | None |
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 1.51.0 - 9/16/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Task | IS-2457 | Update Carbonite Vault on LPAR1 | None | We were getting warning messages on the backup. Updating the vault to the cloud stopped that message. |
| Underwriting | Epic | IS-2057 | 27323 - Send Invoices even when account is in cancellation status | None | Send Invoices on Cancels is in production as of 9/16/25. |
| Underwriting | Story | IS-2432 | Change prorating method for cancel reason code 05, 63 (IL, IN, and WI) | 27323 - Send Invoices even when account is in cancellation status | Changed prorating method for Cancel reason code 05, 63 (IL, IN, and WI) |
| Underwriting | Story | IS-2358 | Process ACH & CCD EFT payment if in Cancel Pending due to certain UW reason codes | 27323 - Send Invoices even when account is in cancellation status | Allow processing of ACH and CCD payments if in cancel pending |
| Underwriting | Story | IS-2357 | Start invoicing while in Cancel Pending for 63 - IL, IN, and WI | 27323 - Send Invoices even when account is in cancellation status | Start invoicing while in Cancel Pending for 63 - IL, IN, and WI |
| Version: iSeries FCIC 1.52.0 - 9/17/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Bug | IS-2464 | 31201 - lva 129705, rating territory should be 115 instead of 112 | None | Rating territory has been updated. |
| Marketing | Bug | IS-2226 | Agent Maintenance screen is not showing Main Agent code it's linked to. | None | Issue was identified and resolved. Correct information now displays. |
| Version: iSeries FCIC 1.53.0 - 9/23/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Task | IS-2502 | ALPs vs IBS premium difference - September month end (2025/September) | None | Issue identified and addressed |
Metrics:
Supernova Squad
| Releases 9/12-9/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Story | 17 stories | Move App Services to Scalable App Service Plans | App Service Plan Scaling: Investigation & Implementation | Moved all App Services (except 3, scheduled to move later) to new, more scalable App Service Plans to reduce long-term instability. |
| Releases 9/12-9/25 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Story | None | Turn off DHCP Snooping on Printer VLAN | None | This change involves turning off DHCP Snooping on the Printer VLAN to stop switch memory leakage. |
September 12th