Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 5.19.1 - Guidewire | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Accounting, Underwriting | Bug | GW-2115 | HOTFIX: TX Ranger: Installment Fee Not Charged Correctly | Correctly charging installment fees. |
| Underwriting | Bug | GW-2113 | Hotfix: TX Deductibles is removed once you click on vehicle page | TX Deductibles is removed once you click on vehicle page. |
| Accounting, Underwriting | Bug | GW-2096 | Hotfix-Unable to add CC information on Texas policy | Auto pay options are available to add or update the existing auto pay. |
| Claims, Underwriting | Bug | GW-2095 | HOTFIX: OK ID Cards listing the wrong phone number | Correct the Claims phone number to USIC phone number. Effective 12/19/2024 NB and 01/08/2025 RB. |
| Producers, Underwriting | Story | GW-1963 | Lift Pay Plan Moratoriums - PA Maverick | Lift Pay Plan Moratoriums - PA Maverick 6 Pay monthly and 5 pay . |
| Accounting, Underwriting | Story | GW-1579 | One Inc Changes for USIC/USHC | One Inc Changes for USIC/USHC |
| Version: Orion 5.19.0 - Guidewire | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Claims | Story | GW-1961 | Claims New Notice of Offer to the Insured letter (TX only) | When an offer has been extended to a claimant party in TX, Adjuster should have the Offer letter available and ready to sent. |
| Producers | Story | GW-1934 | TX Documentation Request - PROD - POP Fix | Correction to Documentation Request so it only triggers when the insured answers the initial Proof of Prior Question "Yes". |
| Policyholders | Story | GW-1889 | TX Forms - Fix PO Box & Zip+4 | Corrections to address on payment coupon for TX bills. |
| Policyholders, Product | Story | GW-1847 | WI Maverick Rate Revision - ISO LIABILITY SYMBOLS - Eff 12/18/24 NB & 01/13/25 RB | WI Maverick Revision effective 12/18/2024 new business and 01/13/2025 renewal business. Updating to the newest version of ISO Liability symbols. |
| Policyholders | Story | GW-1846 | WI Maverick Rate Revision - BASE RATE - Eff 12/18/24 NB & 01/13/25 RB | WI Maverick Rate Revision - BASE RATE - Eff 12/18/24 NB & 01/13/25 RB |
| Accounting, Underwriting | Bug | GW-1582 | Payment on policy cancelled over 45 days All states | Agents should not be allowed to post payments to a policy cancelled over 45 days. |
| Claims | Story | GW-1520 | SIU Fraud Scoring Add endo UMPD scoring TX | Part of the SIU scoring will include DOL w/in 30 days of an endorsement to adding UMPD or a new vehicle w/UMPD TX only |
| Underwriting | Story | GW-1459 | Close Tasks on Policies Cancelled over 45 days - New Daily Job | Close Tasks on Policies Cancelled over 45 days |
| Policyholders, Producers | Bug | GW-1172 | Correspondence Delivery Default - PROD | Updating delivery options for manual correspondence for all states. |
| Policyholders, Producers, Underwriting | Story | GW-880 | OH Maverick - New Form - Documentation Request - PROD | Introducing new form to OH Maverick product to remind Insured and Producer of signed documents or proof that is required to complete their policy. |
Metrics:
Meteia
| Version: WEB CA QRB 1.2.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Marketing | Story | WEB-963 | DBA Field adding it to the CCR during bridging process | DBA field added |
| Producers | Story | WEB-844 | Add DBA field mapping and support | DBA field added |
| Version: WEB FCIC 1.7.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Producers | Production Support | WEB-1086 | FCIC Replace producer changes banner | updated banner in Producer Portal |
| Version: WEB FCIC 1.8.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Marketing | Production Support | WEB-1117 | Please Remove two of Our Professional Affiliates | Affiliate list updated |
| Marketing | Production Support | WEB-1085 | FCIC PA Maverick Desktop Guide update | Desktop Guide Updated PA Maverick |
| Marketing | Production Support | WEB-1083 | FCIC Wisconsin Maverick Website | Desktop Guide Updated Wisconsin Maverick |
| Marketing | Production Support | WEB-1069 | FCIC Pennsylvania Maverick Website Revision | Pay Plan Updated PA Maverick |
| Version: WEB LS 1.3.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Producers | Production Support | WEB-1024 | Lonestar MGA Website Update Texas Lonestar Point Rider Auto Program- 89714 | updated Texas Lonestar Point Rider Auto Program in "Forms & Guidelines" and "Order Supplies" page |
| Version: WEB LS 1.4.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Marketing | Production Support | WEB-1088 | LS update "Producer changes" banner | Added updated Producer Banner |
| Version: WEB TXR 1.4.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Producers | Production Support | WEB-1011 | Texas Ranger Website Change-89316 | Added banner to producer portal |
| Version: WEB USIC 1.6.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Producers | Production Support | WEB-1087 | USIC update "Producer changes" banner | Updated banner in producer portal |
| Marketing | Production Support | WEB-1080 | United Security Ins Privacy Policy link broken | "Privacy Policy" link in nav is linked correctly |
| Marketing | Production Support | WEB-1059 | United Security Ins "Terms of Use" 404 Page not found | "Terms of Use" Page is now visible and linked correctly |
| Version: WEB WVN 2.0.0 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes | |
| Producers | Epic | WEB-668 | WVN Redesign | West Virginia National Redesign | |
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 1.7.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Accounting | Production Support | IS-670 | LVA 106946 - deactivate scheduled payment (90691) | Pending EFT payment has been deactivated. |
| Underwriting | Production Support | IS-669 | Re-run Lonestar Current Carrier files (90688) | I processed each file separately. |
| Underwriting | Production Support | IS-668 | LVA 126427 falling on ALP exception report (90682) | I have removed both transactions, please go ahead and renew policy with changes. |
| Underwriting | Production Support | IS-667 | FIX BILLING AS400 RENEWAL - LVA-000126281Â (90608) | Current due has been updated and future installments recalculated. |
| Underwriting | Production Support | IS-666 | lve14350 - increase rate to $492Â per unit for the 1/1/2025 renewal (90606) | Rate has been moved to production. |
| Underwriting | Production Support | IS-665 | lva 126245 - REMOVE RENEWAL P (90598) | Renewal/P has been removed. |
| Claims | Production Support | IS-664 | AS400 FCIC account disabled (90588) | Your password has been reset. It will prompt you to change it. |
| Underwriting | Production Support | IS-656 | lva126245 update billing information (90474) | The EFT payment was deactivated so it won't take place. Tomorrow night system should send a revised offer with new DP based on new plan, and then Friday morning EFT will take place. The revised renewal was generated and correct DP was taken based on new payment plan. |
| IT | Bug | IS-655 | EFT Auto payment job error - ACH002C | Issue was encountered by this program because there were no EFT ACH payments to be processed, therefore it didn't hit on part of the code where GOANYWHERE library is added to library list. Instead, it hit the line at the end of the program where it was trying to remove library GOANYWHERE from library list but since it wasn't added in the first place, it got an error. \n\nI modified ACH002C program and added a monitor message on remove library GOANYWHERE. \n\nEFT payment process was re-run w/o issues. |
| Underwriting | Bug | IS-654 | LPAR3 - AS400 IS NOT WORKING PROPERLY | The account was updated to allow access |
| Marketing | Production Support | IS-650 | LVA126585 KARE MEDICAL TRANSPORT LLC confirm the debits/credits (90434) | Factor is set to 1.2000, CSL, Unit Type 'PT', Territory 101, 1,5M |
| Underwriting | Production Support | IS-649 | Please review renewal offers for LVA300048 (90419) | Reviewed the pay plans with the user and determined which pay plan would be best for the request. |
| Underwriting | Production Support | IS-648 | quote LV 83877 - getting a value/deductible error for Class code PT veh year 2024 I have $1000 deduct (90415) | User instructed to endorse these policies and set manual rate for comp/coll on these vehicles so rate doesn't change, then prior to renew offer going out, remove the manual rate. |
| Accounting | Story | IS-647 | FCIC & USIC AS/400 Audit for 2024-Q3 & Q4 (90418) | The information requested, was gathered and delivered to Mark on 12/10/2024. |
| Accounting | Production Support | IS-646 | Claims 1 register not printing (90395) | Worked with Accounting and Infrastructure. We turned it off and back on again. That fixed the issue. |
| Underwriting | Production Support | IS-645 | price change on policy CA56380 (90347) | Explained premium to user. Now that it was endorsed, it's readjusting itself. Endorsement generated $87.00 because it was prorated eff 12/16/24. |
| Underwriting | Production Support | IS-644 | lva 121018 review of information on vehicle and driver (90357) | I have released this endorsement off of hold. |
| Underwriting | Production Support | IS-635 | Need to obtain a Payment Tablet for Kenneth (90030) | You will need to contact accounting to write it off. |
| Claims | Production Support | IS-634 | AS400 PASSWORD RESET (90144) | Password has been reset and credentials were sent to Stephanie. |
| Underwriting | Production Support | IS-633 | LV83487-NEED SCHEDULE RATING-ASAP (90146) | Rate has been updated to factor of .4703 gives you total price of $608,152.00, any other factor above that, goes over $608.169 price. This was approved and in production. |
| Version: iSeries FCIC 1.6.0 | ||||
|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Release Notes |
| Underwriting | Production Support | IS-632 | lva 124903 - Billing needs to be recalculated. (90147) | Current due has been changed and future installments recalculated. |
| Underwriting | Production Support | IS-631 | LVA126281 - Can you remove the manual renewal? (90200) | That is correct. Insured called back to make payment. He told me he was going to cancel, but changed his mind. \nThanks. |
| IT | Production Support | IS-628 | Morning paper did not print (90115) | Crystal documents have been sent to the printer. There was only 1 expiration notice. |
| Underwriting | Production Support | IS-627 | LVA128431 - PLEASE RESET BILLING AND DIVIDE REMAINING BALANCE IN 10 EQUAL INSTALLMENTS (90113) | Billed/paid has been adjusted and future installments recalculated. |
December 12th