| Marketing |
Production Support |
IS-588 |
GLOBE INSURANCE AGENCY INC - Print - No Print (89529) |
Producer was updated to receive emails |
| Underwriting |
Production Support |
IS-577 |
LVA125114 - PLEASE CORRECT COVERAGES AT VEHICLE LEVEL |
Coverages were updated per request. |
| Underwriting |
Story |
IS-576 |
Add STOPOFFER command to LVA menu (89482) |
Menu option was added to the LVA menu. |
| IT |
Production Support |
IS-574 |
Positive Pay File rejected at Fifth Third Bank - Problems with Guidewire Claim spreadsheet (89473) |
The data was entered wrong into the spreadsheet. It was corrected and the data resent. |
| Underwriting |
Production Support |
IS-571 |
PRINT NO PRINT ICE015-METROTNC (89416) |
Producer was configured to receive emails. |
| Marketing |
Production Support |
IS-569 |
FCIC Policy Inquiry/ Post Payments not working (89409) |
There was a message on the WEBSERVR that was resolved. |
| Underwriting |
Production Support |
IS-568 |
LVA125211 - update with correct VIN's (89403) |
VIN information was updated on the policy. |
| Underwriting |
Production Support |
IS-565 |
FIX AS400 POLICY TO ENDORSE BEFORE RENEWAL (89340) |
Updates were made to the policy per request |
| Underwriting |
Production Support |
IS-563 |
128228 CORRECT BILLING CURRENT DUE 0 RECALC PAYMENTS (89075) |
Current Due was updated per request |
| Underwriting |
Production Support |
IS-562 |
lva127730 - This is today- I cant see a transaction for the cancel (89197) |
For an unknown reason the cancel didn't really go thru. Removed that offending transaction so it could go through |
| Marketing |
Production Support |
IS-561 |
IR - CONSOLIDATED PARTNERS LTD - Print - No Print (89256) |
Producer was updated so they can receive emails |
| Accounting |
Production Support |
IS-559 |
LVA 129765 Please make adjustments so that future installments are withdrawn automatically (89162) |
Policy updated so the future installments are withdrawn automatically. |
| Marketing |
Production Support |
IS-558 |
THE INSURANCE EXCHANGE LTD - Print - No Print (89202) |
Producer was set to receive emails. |
| Underwriting |
Production Support |
IS-557 |
LVA125853 Set Current Due to $0 (89222) |
The current amount due was set to zero. |
| Accounting |
Production Support |
IS-546 |
AS400 Clms1 Clm# 146434 Ck# 89766 (89081) |
The data was corrected and report rerun. |
| IT |
Bug |
IS-492 |
FCIC Health - October Monthend - FCMONTHLY job error (88661) |
The problem that caused the issue resolved itself. We were not able to determine the root cause. We'll monitor it for next month. But we were able to make sur the process completed successfully. |
| Product, Underwriting |
Story |
IS-476 |
Changes for Vehicle Lift Surcharge changes |
The IL RR project was approved and go into production on 11/23. |
| Product, Underwriting |
Story |
IS-475 |
Load Rates |
The IL RR project was approved and go into production on 11/23. |
| IT |
Production Support |
IS-468 |
Not receiving Daily_Report_Quotes via email (88371) |
There was an issue with the size of the email. That was increased and we also reduced the volume of transactions on the report. |
| Product, Underwriting |
Story |
IS-400 |
Renewal Offers - dropping off ADI override flag |
This was approved and scheduled to go into production on 11/23. |
| Underwriting |
Story |
IS-330 |
Additional Insured moved to the policy level - Testing (71702) |
This was approved and scheduled to go into production on 11/23. |