Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 8.14.0 - 2/19/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Accounting, Policyholders | Story | GW-6988 | TX Ranger Pay Plan Revision - Remove old equity pay plan and add new | None | Revisions to TX Ranger Pay Plans to alleviate write-off issues. Effective Dates are 02/24/2026 for new business and 03/16/2026 for renewal business. |
| Accounting, Policyholders, Producers, Underwriting | Epic | GW-5903 | Balance on cancellations/renewals and payment screen | None | Handling of balance and payment when expiring term is in Cancel Notice/Cancelled and Renewal Start generated |
| Product, Underwriting | Story | GW-7110 | Policy & Quote Statistics Dashboard - Business Tool | None | New tool to show what our Comp Rater statistics are for quotes and policies, currently at MVP stage |
| Version: Orion 8.13.0 - 2/12/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Bug | GW-7452 | Filter not working on the shared inboxes | None | Shared inboxes filter is working. |
| Claims | Bug | GW-7450 | 38630 - Claim File and Commission Statements Not Visible | None | Access to view Claim File documents. |
| Underwriting | Bug | GW-7217 | IIX MVR and CLUE Not Running In Texas Ranger effective 12/29/25 and AZ New Business | None | IIX and Clue is running for TX, AZ, and OK new business |
| Accounting, Policyholders, Underwriting | Bug | GW-7090 | IVR Split Payment causing AR Cycle crashes | None | Automated payments will no longer fail in the AR Cycle. |
| Policyholders, Underwriting | Bug | GW-6854 | PA Cancelled on a Holiday | None | PA policies do not cancel on a holiday. |
| Policyholders, Underwriting | Story | GW-6734 | All States - Mid-Term Fees - Part II | Guidewire Billing Evaluation | All states- Mid-term fees are added to the next installment. |
| Underwriting | Bug | GW-6486 | OHZ0022448 Can Not Reinstate with Lapse - Serious Error | None | Reinstatement with lapse is able to be processed now. |
Metrics:
Meteia
| Version: WEB FCIC 1.58.0 - 02/12/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Compliance | Sub-task | WEB-4092 | AI Usage In Update website with AI Policy - Version update | Compliance 2026-W09 | Updated website with AI Usage policy information. |
| Marketing | Production Support | WEB-4091 | 38639 - Add TNC Flyer | None | Added TNC Flyer to website. |
| Marketing | Story | WEB-4045 | Update website with AI Policy - Version update | None | Updated website with AI Policy information. |
| Version: WEB LS 1.39.0 - 02/12/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Compliance | Production Support | WEB-4108 | 38670 - FC Subteam - Compliance Update | None | Compliance updates for FC Subteam. |
| Compliance | Sub-task | WEB-4095 | AI Usage In Update website with AI Policy - Version update | Compliance 2026-W09 | Updated website with AI Usage policy information. |
| Marketing | Story | WEB-4045 | Update website with AI Policy - Version update | None | Updated website with AI Policy information. |
| Version: WEB TXR 1.28.0 - 02/12/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Compliance | Sub-task | WEB-4094 | AI Usage In Update website with AI Policy - Version update | Compliance 2026-W09 | Updated website with AI Usage policy information. |
| Marketing | Story | WEB-4045 | Update website with AI Policy - Version update | None | Updated website with AI Policy information. |
| Version: WEB USIC 1.43.0 - 02/12/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Compliance | Sub-task | WEB-4093 | AI Usage In Update website with AI Policy - Version update | Compliance 2026-W09 | Updated website with AI Usage policy information. |
| Marketing | Story | WEB-4045 | Update website with AI Policy - Version update | None | Updated website with AI Policy information. |
| Version: WEB WVNAIC 2.19.0 - 02/12/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Compliance | Sub-task | WEB-4096 | AI Usage In Update website with AI Policy - Version update | Compliance 2026-W09 | Updated website with AI Usage policy information. |
| Marketing | Story | WEB-4045 | Update website with AI Policy - Version update | None | Updated website with AI Policy information. |
| Version: WEB WIN 1.15.0 - 02/12/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-3963 | Update State Subteam | None | Updated State Subteam information. |
| Marketing | Story | WEB-4045 | Update website with AI Policy - Version update | None | Updated website with AI Policy information. |
| Version: WEB FCIC 1.57.0 - 02/05/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-3946 | 38133 - FCIC Website Update | None | FCIC Website updated. |
| Version: WEB WIN 1.14.0 - 02/05/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-4054 | 38464 - Warrior Insurance Group Update | None | Warrior Insurance Group website updated. |
| Version: WEB FCIC 1.56.0 - 02/02/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing, Producers | Production Support | WEB-3959 | 38218 - Online Training for New Team Members | None | Online training materials added for new team members. |
| Version: WEB IOL 2.20.0 - 02/02/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Production Support | WEB-3858 | 37474 - Font and Spacing Changes | None | Font and spacing updates applied to website. |
| Version: WEB PHIS 1.3.0 - 02/02/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Story | WEB-3834 | Special Enrollment Period | None | Special enrollment period information added to website. |
| Version: PTS January 2026 Month-End Release | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Story | PCORPCCP-4487/9394 | Silvervine to purge records, and/or remove and shrink the databases | None | Database maintenance and optimization completed. |
| Accounting, Policyholders | Story | PCORPCCP-4567/9500 | In IA the billing alerts are generating as Cancel Invoice - Billing Alert on the billing screen | None | Billing alert display issue resolved for Iowa. |
| Underwriting | Story | PCORPCCP-4738/9715 | FCIC Missouri Maverick Rate & Rule Revision - 3/17/2026 Renewal Business Only | None | Missouri Maverick rate and rule revision implemented for 3/17/2026 renewals. |
| Underwriting | Story | PCORPCCP-4761/9739 | Redbook Update - JAN0126 | None | Redbook database updated for January 2026. |
| Underwriting | Story | PCORPCCP-4775/9753 | USIC Illinois Road Ranger Score Rate Revision IT Specifications - Effective 1/30/2026 NB & 3/17/2026 RB | None | Illinois Road Ranger score rate revision effective 1/30/2026 for new business and 3/17/2026 for renewals. |
| Producers | Story | PCORPCCP-4783/9760 | SetProducerBenchmark Efficiency Update | None | Producer benchmark efficiency improvements implemented. |
| Accounting | Story | PCORPCCP-4784/9761 | Tranzpay Maintenance Addition | None | Tranzpay payment processing maintenance updates. |
| IT | Story | PCORPCCP-4785/9762 | Error Email Alerts | None | Error email alert system implemented. |
| Underwriting | Story | PCORPCCP-4810/9803 | FCIC Texas Lonestar Maverick Rate/Rule Revision Effective 2/13 NB and 3/31 RB ZD#37268 | None | Texas Lonestar Maverick rate/rule revision effective 2/13/2026 for new business and 3/31/2026 for renewals. |
| Underwriting | Story | PCORPCCP-4811/9804 | HSCM Texas Point Rider Rate Rule Revision IT Specifications - Effective 2/13/2026 NB and 3/31/2026 RB - 37270 | None | HSCM Texas Point Rider rate rule revision effective 2/13/2026 for new business and 3/31/2026 for renewals. |
| Policyholders | Story | PCORPCCP-4832/9827 | IoA Password Creation Update | None | Iowa password creation process updated. |
| Underwriting | Story | PCORPCCP-4841/9837 | Kansas Maverick Base Rate Revision IT Specifications - NB Eff: 01/30/2026 & RB 03/17/2026 | None | Kansas Maverick base rate revision effective 1/30/2026 for new business and 3/17/2026 for renewals. |
| Underwriting | Story | PCORPCCP-4842/9838 | Kansas Benchmark Base Rate Revision IT Specifications - NB Eff: 01/30/2026 & RB 03/17/2026 | None | Kansas Benchmark base rate revision effective 1/30/2026 for new business and 3/17/2026 for renewals. |
| IT | Production Support | PCORPCCP-4660/9615 | Compare Report is incorrect | None | Compare report issue resolved. |
| IT | Production Support | PCORPCCP-4681/9636 | Batch Reports ZD#34604 | None | Batch report issues corrected. |
| IT | Production Support | PCORPCCP-4701/9654 | Add New Status Indicator to S3 Bucket | None | Status indicator added to S3 bucket. |
| Underwriting | Production Support | PCORPCCP-4702/9655 | U UNAVAILABLE - Kansas MVR ran thru PTS ZD#34712 | None | Kansas MVR processing issue resolved. |
| Claims | Production Support | PCORPCCP-4709/9663 | Claim#: 25TXM97821 Policy#TXM336028-06 Insured: Gena York - Claim not populating under driver ZD#35026 | None | Claim driver population issue fixed. |
| IT | Production Support | PCORPCCP-4729/9706 | PTS 4.0 October Month End Reports | None | October month-end reports generated. |
| Accounting, Policyholders | Production Support | PCORPCCP-4737/9714 | System allowed Insured to make payments for less than invoiced amount | None | Payment validation issue corrected. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4751/9729 | IAA 12 month policy set to a 5 pay (ZD#35986) | None | Payment plan configuration corrected. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4760/9738 | System changing to liability only when endorsing ZD 36174 | None | Endorsement coverage issue resolved. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4764/9742 | Unlink Policy/Quote: UAR 1170485-00 | None | Policy/quote unlinking completed. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4763/9743 | Backdate Cancellation Needed | None | Cancellation backdated as requested. |
| Claims | Production Support | PCORPCCP-4767/9745 | Claim Number Correction Needed | None | Claim number corrected. |
| Producers | Production Support | PCORPCCP-4769/9747 | Not receiving Quote Requests from InsureOnline or FCIC Online Quote | None | Online quote request integration issue resolved. |
| Accounting | Production Support | PCORPCCP-4770/9748 | First Chicago Ins Direct Sales 4511947-000-000 and 4511947-099-000 delete suspense items from 6-1-25 and prior | None | Suspense items deleted as requested. |
| IT | Production Support | PCORPCCP-4773/9751 | Sirius migration Project error | None | Sirius migration error resolved. |
| Claims | Production Support | PCORPCCP-4776/9754 | Claim Letter Print Issues | None | Claim letter printing issue fixed. |
| Accounting, Policyholders | Production Support | PCORPCCP-4787/9764 | Unsuccessful Pay Plan Update #ZD 36805 | None | Pay plan update issue resolved. |
| Underwriting | Production Support | PCORPCCP-4789/9772 | Need to back Out the TX LSM Form Revision Processed under 4637 (9572) | None | TX LSM form revision backed out. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4791/9783 | Unable to Reinstate Policy | None | Policy reinstatement issue resolved. |
| Claims | Production Support | PCORPCCP-4793/9785 | Claim Reported on incorrect policy needs to be removed ZD#36931 | None | Claim moved to correct policy. |
| IT | Production Support | PCORPCCP-4795/9787 | System issued "An Unhandled Exception Occurred" error ZD#369821 | None | System error resolved. |
| Accounting | Production Support | PCORPCCP-4797/9790 | USIC & FCIC One Inc Transactions reported in Default account. 36997 | None | Transaction accounting issue corrected. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4798/9791 | IAV 1047112-02 - UIMBI Charged When Phone # Updated 37055 | None | Incorrect UIMBI charge removed. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4800/9793 | Policy Term dates need to be corrected - 37068 | None | Policy term dates corrected. |
| Accounting, Policyholders | Production Support | PCORPCCP-4801/9794 | TXM368308-00 Billing Correction - 37048 | None | Billing correction completed. |
| IT | Production Support | PCORPCCP-4807/9800 | MOIVS Test File - Trailer Row Issue | None | MOIVS test file trailer issue fixed. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4809/9802 | KSB 1186553-00 Reinstatment | None | Policy reinstated. |
| Accounting, Policyholders | Production Support | PCORPCCP-4813/9806 | Policy is Missing Reinstatement Premium | None | Reinstatement premium added. |
| Accounting, Policyholders | Production Support | PCORPCCP-4814/9809 | Policy #: LSM619500-16 Insured: ABDULLAHI M HUSSEIN Duplicate term Premium - 37336 | None | Duplicate premium removed. |
| Accounting | Production Support | PCORPCCP-4816/9811 | Remove TXM363425-00 from exported batch refunds to be processed 37352 | None | Policy removed from batch refunds. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4817/9812 | ILS 1192635-00 Insured: MOHAMMED ABDUL HANNAN ANSARI Change Status ZD#37358 | None | Policy status updated. |
| IT | Production Support | PCORPCCP-4818/9813 | An Unhandled Exception Occurred ZD#37391 | None | System exception resolved. |
| Underwriting | Production Support | PCORPCCP-4820/9815 | IL Road Ranger Score IMVTPF & LETB Fees | None | Illinois Road Ranger score and fee issue corrected. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4821/9816 | Back date Cancel TXM299649-01 ZD#37402 | None | Cancellation backdated. |
| Claims | Production Support | PCORPCCP-4823/9818 | Claim Number Correction ZD#37417 | None | Claim number corrected. |
| Underwriting | Production Support | PCORPCCP-4826/9821 | Pull Changed to IL SR26 (prior ticket 4585/9521) | None | Illinois SR26 pull updated. |
| Producers | Production Support | PCORPCCP-4829/9824 | Agent Batch Viewer Print Issues | None | Agent batch viewer printing issue resolved. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4830/9825 | Need to reinstate back to 12/20/25 Policy# TXM192501-06 Insured: FIDENCIO ARGOTE - 37588 | None | Policy reinstated to 12/20/25. |
| Underwriting | Production Support | PCORPCCP-4840/9836 | Query Needed for Form PA089-A | None | Form PA089-A query created. |
| Accounting | Production Support | PCORPCCP-4847/9846 | missing NSF cc declines for 1/24/26 ZD#37853 | None | NSF credit card decline records added. |
| Policyholders, Underwriting | Production Support | PCORPCCP-4849/9848 | Duplicate Renewal Term | None | Duplicate renewal term removed. |
| Policyholders | Production Support | PCORPCCP-4850/9849 | Insured states he has not received any Electronic Delivery documents - KSM 1112824-01 ZD#37989 | None | Electronic delivery documents resent. |
| IT | Production Support | PCORPCCP-4853/9852 | KSIVS Test File | None | KSIVS test file issue resolved. |
| IT | Production Support | PCORPCCP-4861/9860 | MOIVS File Corrections Needed: Character Issue | None | MOIVS file character issue corrected. |
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 1.91.0 - 02/11/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Epic | IS-2301 | 5th/3rd Request to Update File Transfer Protocol to SFTP | None | The changes requested by 5th/3rd Bank for the transmissions has been tested and approved. |
| Accounting | Epic | IS-3097 | Bulletin 2025-08 – LA Commercial Auto and Private Passenger Auto Data Call | None | The file was generated, reviewde by Todd and ready for submission. Kept getting file naming error when we submit the file. Repeated request for assitance have gone unanswered. The file has not been uploaded to the requested site until assistance can be provided. |
| Accounting | Story | IS-3413 | LA 2025 Premium Tax - Annual Municipal Premium & Tax Report Form 1076 | None | Report was created and emailed to users. |
| Underwriting | Story | IS-3161 | 35763 - System Extracts for Cancel and Non-Renewals Detail for Commercial Lines | None | Report requested was provided. |
| Version: iSeries FCIC 1.90.0 - 02/10/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing | Story | IS-3337 | 37257 - Commercial Auto report request for 001-CMA001-LATINAINS. | None | Report requested was provided. |
| Version: iSeries FCIC 1.89.0 - 02/04/2026 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Story | IS-3450 | 38461 - New Schedule Rating Code For LV 97662 | None | Schedule rating configured |
Metrics:
Supernova Squad
| Releases 1/30-2/13 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| All | Task | None | Azure SQL Migration: Serverless to Elastic Pools | None | Migrated 33 databases across 2 servers into 2 elastic pools for a 92% cost reduction vs original database pricing with 0 downtime |
| Releases 1/31 - 2/12 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| All | Story | None | Upgrade of our existing Azure VPN Gateway from a Generation 1 model to a VPN 2 Generation 2 model | None | This change will introduce significantly higher bandwidth and improved scalability to better support current and future workloads |
| Underwriting | Story | None | Add a UWPL TN-UT skill | None | Route policies with TNY (869) prefix to new skills of TNUTUWPLE for English and TNUTUWPLS for Spanish |
| All | Story | None | Migrate the Aurora Keycard System database from the existing Windows Server 2012 system to a new Windows Server 2022 server hosted in the Azure environment. | None | This change is required due to the current server being end of support. |
| Alll | Story | None | Creating a connection from ProofPoint DLP to Azure | None | This change establishes a secure outbound mail gateway between Microsoft 365 (Azure) and Proofpoint’s Data Loss Protection (DLP) platform. All outbound email will now be routed through Proofpoint for DLP inspection, encryption, and policy enforcement before delivery to external recipients. The goal is to prevent sensitive or confidential data from leaving the organization unintentionally, strengthen compliance posture, and enhance visibility into outbound communications. |
| All | Story | None | Deployment of the Layer X browser extension across all web browsers for all users | None | This security enhancement will provide additional protection and monitoring capabilities for all users' web browsing activities. |
January 30th