Digital Systems, Business Systems, and Project Orion Teams
| Version: Orion 8.8.0 - 12/11/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Accounting, Compliance, Policyholders, Underwriting | Bug | GW-6016 | OH Bond Principal Request Cancel Fee | None | OH BOND-Policies with Effective date 02/05/2025 NB and 02/25/2025 RB should not be charging the Principal Request Cancel Fee on Principal Request Cancels (insured request) and Nonpay Cancels. |
| Policyholders, Product, Underwriting | Story | GW-2105 | PA Maverick - Remove Kia/Hyundai Surcharge | None | Remove Kia/Hyundai Surcharge |
| Policyholders, Product | Story | GW-2097 | AZ Road Warrior Base Rate Revision | None | Arizona Road Warrior Base Rate revision effective 12/12/2025 for new business and 01/01/2026 for renewal business. |
| Version: Orion 8.8.1 - 12/12/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Policyholders, Product | Story | GW-6079 | HotFix: WV RidgeRunner - Rating and Driver Assignment files - Model Year Formula Corrections | None | Corrects WV RidgeRunner rating so Model Year factors are not applied to Value Rated Physical Damage. Effective 12/13/2025 new business and 01/02/2026 renewal business. |
| Accounting, Payments, Policyholders, Producers, Underwriting | Bug | GW-5991 | Hotfix-Agent additional fees not reflected on the policy | None | Agency additional fees are now being allocated correctly and reflected on the billing transaction history. |
| Policyholders, Producers, Underwriting | Bug | GW-5424 | Hotfix- Agency Renewal Fee to be returned if policy is expired/flat cancelled | None | Agency Renewal Fee to be returned if the policy expires. |
| Version: Orion 8.8.2 - 12/18/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Bug | GW-6113 | Close EX022 Letter of Notification Task for PA Maverick policies | None | For PA Maverick policies with renewal effective date 01/06/2026 or later, EX022 Letter of Notification tasks are not created (including policies on older product versions previously triggering the task). |
| Marketing, Producers, Underwriting | External Work Item | GW-3760 | Comp Rater - EZLynx TN | TN Vendors | Go live for TN on 12/26/2025 |
| Marketing, Producers, Underwriting | External Work Item | GW-3759 | Comp Rater - Vertafore TN Maverick | TN Fast Followers | Go live for TN on 12/22/2025 |
Metrics:
Meteia
| Version: WEB FCIC 1.46.0 - 12/11/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-3423 | 35356 - FCIC Website Texas Lonestar | None | Updated Texas Lonestar Maverick Desktop Guide in First Chicago |
| Version: WEB LS 1.33.0 - 12/11/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Producers | Production Support | WEB-3421 | 35355 - Lonestar MGA Website Update Texas Lonestar Maverick Auto Program | None | Updated Lonestar Maverick Desktop Guide in LonestarMGA |
| Version: WEB CA QRB 1.17.0 - 12/11/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Payments, Product | Bug | WEB-3376 | Fix QRB Curbstone call to get Quote Data | None | Fixed issues with documents not being generated. |
| Version: WEB WVNAIC 2.15.0 - 12/11/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Marketing, Producers | Bug | WEB-3356 | WVN - order supplies form sending to incorrect address | None | Fixed Recaptcha on Order supplies form for West Virginia National |
| Version: WEB CA QRB 1.18.0 - 12/18/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Product | Production Support | WEB-3645 | 35821 - CAL95546 | None | Fix for Docusign |
| Version: WEB FCIC 1.47.0 - 12/18/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Product | Production Support | WEB-3634 | Add TNY Prefix To List Of Payment Options - FCIC Payments Page | None | Add TNY and alphabetize Prefix list |
| Producers | Production Support | WEB-3627 | 35721 - Tennessee Training Videos | None | Add TN Training Videos |
| Version: TBD | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| No Releases to Report! | |||||
Metrics:
Big Blue Crusaders
| Version: iSeries FCIC 1.69.0 - 12/9/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| IT | Story | IS-3043 | Add Dates to Nightly Submission Parameter File | United Security New Year Processing | Te annual file has been updated with future dates |
| Underwriting | Task | IS-2708 | VINMASTER Update Physical Damage 2025_04 Perform in LPAR1, LPAR3, Production | None | The Physical Damage VINMASTER has been updated. |
| Underwriting | Story | IS-3088 | Update Daily Quote Report to add Electric Vehicle surcharge to extract | None | The Electric Vehicle Surcharge was added to Sheet 2 on the Daily_Report_Quotes |
| Version: iSeries FCIC 1.70.0 - 12/16/2025 | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Underwriting | Story | IS-3104 | 35228 - ONLINE RATER UPDATE - NEW ASSOC CODE AMBLU | None | New Association Code "AMBLU" has been created. |
Metrics:
Supernova Squad
| Version: TBD | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| No Releases to Report! | |||||
| Version: December Releases | |||||
|---|---|---|---|---|---|
| Impacted Area | Issue Type | Issue Key | Summary | Epic/Project | Release Notes |
| Call Center | Story | N/A | Add new call queues for Personal UW Texas callers splitting out policies beginning with TXD | None | Added message before the current PLUW E & S queues prompting callers to enter first 3 characters of policy. Captured and routed TXD policies to new queues of PLUWTXE for English and PLUWTXS for Spanish. |
| All | Story | N/A | Zendesk Termination Workflow - Add Phone & Email Deactivation Fields | None | This change adds two required custom fields to the Zendesk Termination workflow. Field one will ask whether the terminated employee's phone number should be deactivated; if not, the requester must specify who the number should be reassigned to. Field two will ask whether the employee's email account should be deactivated; if not, the requester must specify who the email account should be transferred to. |
| All | Task | N/A | Simple reboot of Firewalls in WV and TX offices | None | Due to inconsistent connection to the FortiAnalyzer and resources in Azure, first step is to reboot the firewalls. This will restart all FortiGate processes and tunnels to prevent any hang-ups the firewall could be experiencing. |
December 5th